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Unable to load client print protocol

Posted on 2007-11-21
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3,805 Views
Last Modified: 2009-02-04
Hi guys!

I've got a MS reporting services report that i want to print straight from ie. When i open the report and click on the printer button, it comes up with an error message that says "Unable to load client print protocol". What does this mean and how can this be fixed?
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Question by:Kobz46
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Expert Comment

by:RWrigley
ID: 20330931
That doesn't sound like a "standard" error message, so I'm guessing you're getting that message directly from the printer driver.  Can you describe the exact sequence that leads to this message, including the type and title of the windows involved?
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Accepted Solution

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Kobz46 earned 0 total points
ID: 20332860
Hi RWrigley!

I solved this yesterday by looking at my own pc. What this is, is an active X control required by the browser called "MS SQL Server" add-on. This is used to print the report directly to the printer.

I received this message cause the computer i was working on was on a domain, and i wasn't logged in as administrator. The browser will, with default settings, prompt you that the action you're trying to do (print the report) requires the activeX component, and also ask you if you want to install it.

Logged in as Administrator as per the ms support webiste, and worked like a charm...

Thanx anyway for the quick response...

Regards,
K
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Expert Comment

by:Vee_Mod
ID: 20349760
Closed, 125 points refunded.
Vee_Mod
Community Support Moderator
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