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adventnet helpdesk software not working with microsoft exchange .

Posted on 2007-11-21
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Last Modified: 2013-11-13
Hello expert,

I looking to implement Adventnet help desk solution.

During trial i found  Adventnet help desk software was  blocking

mails held on my exchange server from uploading to my clients.

Note all clients use Microsoft outlook as there mail clients.

Can any expert please help.

Regards
Jomo

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Question by:jomfra
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Expert Comment

by:callieman
ID: 20327064
Jomfra,

you mean that outlook does not work anymore? Or doesn't  the Adventnet software receive any mail?

Callieman
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Author Comment

by:jomfra
ID: 20327460
hello Expert,

The outlook freeze and hang, hence i had to temp shelve the trial.

thanks
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Accepted Solution

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callieman earned 500 total points
ID: 20327677
Is this related to your problem?

http://forums.adventnet.com/viewtopic.php?p=383821
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Author Comment

by:jomfra
ID: 20328165
hello callieman

thanks for the guidance and solution keep up the good.

Regards
Jomo
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