Solved

adventnet helpdesk software not working with microsoft exchange .

Posted on 2007-11-21
4
258 Views
Last Modified: 2013-11-13
Hello expert,

I looking to implement Adventnet help desk solution.

During trial i found  Adventnet help desk software was  blocking

mails held on my exchange server from uploading to my clients.

Note all clients use Microsoft outlook as there mail clients.

Can any expert please help.

Regards
Jomo

0
Comment
Question by:jomfra
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 3

Expert Comment

by:callieman
ID: 20327064
Jomfra,

you mean that outlook does not work anymore? Or doesn't  the Adventnet software receive any mail?

Callieman
0
 

Author Comment

by:jomfra
ID: 20327460
hello Expert,

The outlook freeze and hang, hence i had to temp shelve the trial.

thanks
0
 
LVL 3

Accepted Solution

by:
callieman earned 500 total points
ID: 20327677
Is this related to your problem?

http://forums.adventnet.com/viewtopic.php?p=383821
0
 

Author Comment

by:jomfra
ID: 20328165
hello callieman

thanks for the guidance and solution keep up the good.

Regards
Jomo
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
Read about why it is more lucrative for an IT company to participate in government projects.
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question