Solved

Exchange/Outlook 2003 forwarding attachments does not work

Posted on 2007-11-21
4
1,011 Views
Last Modified: 2008-02-01
I am currently in an Exchange 2003 environment.
I have a user that forwarded an email to her secretary and said print this email and file it.

The secretary did not receive the attachment or have access to the attachment.

When the secretary views the email in Outlook it does not say there is an attachment, when she prints the email , the printout shows there is an attachment, but the attacjhment does not print.

In this case the attachment is a pdf document.

Thanks for all your input
Ed Kuskowski
0
Comment
Question by:Ekuskowski
  • 2
4 Comments
 
LVL 7

Accepted Solution

by:
Etircet earned 275 total points
ID: 20331728
Does the Secretary have Adobe Reader or an alternated PDF reader installed?
0
 
LVL 11

Assisted Solution

by:bsharath
bsharath earned 125 total points
ID: 20356339
Try forwarding the mail and see if you can see the attachment.
0
 

Author Comment

by:Ekuskowski
ID: 20396560
Same version of adobe
and
I forwarded the message to myself and was not able to see the attachment
0
 
LVL 7

Assisted Solution

by:Etircet
Etircet earned 275 total points
ID: 20397360
What is your email format set to?

If it is set to Rich Text set it to either Text or HTML.
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you don't know how to downgrade, my instructions below should be helpful.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now