Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 947
  • Last Modified:

The file HPC28Xb6.gpd on common_cab is needed

When trying to print to an HP Color Laserjet 2840 we are getting the above message. The dialog box also displays a file path where the file is supposed to be found, but when I hit OK it just chimes and nothing happens.
0
curtismjr
Asked:
curtismjr
  • 2
1 Solution
 
curtismjrAuthor Commented:
I found the HP CD and found the right path - the computer finished installing to printer (in XP). However, now we can only print to the Black and White printer driver - when printing to the Color one, we get an error message "Your file could not be printed due to an error on the HP Color Laserjet 2840  on NeO5:
and cites several possible problems like cable, etc. However, this seems to be a software error. I could try reinstalling but it seemed to install properly.
0
 
curtismjrAuthor Commented:
Reinstalled driver and it now works
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now