Solved

The file HPC28Xb6.gpd on common_cab is needed

Posted on 2007-11-21
3
937 Views
Last Modified: 2013-12-15
When trying to print to an HP Color Laserjet 2840 we are getting the above message. The dialog box also displays a file path where the file is supposed to be found, but when I hit OK it just chimes and nothing happens.
0
Comment
Question by:curtismjr
  • 2
3 Comments
 

Author Comment

by:curtismjr
ID: 20329415
I found the HP CD and found the right path - the computer finished installing to printer (in XP). However, now we can only print to the Black and White printer driver - when printing to the Color one, we get an error message "Your file could not be printed due to an error on the HP Color Laserjet 2840  on NeO5:
and cites several possible problems like cable, etc. However, this seems to be a software error. I could try reinstalling but it seemed to install properly.
0
 
LVL 92

Accepted Solution

by:
nobus earned 250 total points
ID: 20333462
0
 

Author Closing Comment

by:curtismjr
ID: 31410406
Reinstalled driver and it now works
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
In a recent question (https://www.experts-exchange.com/questions/28997919/Pagination-in-Adobe-Acrobat.html) here at Experts Exchange, a member asked how to add page numbers to a PDF file using Adobe Acrobat XI Pro. This short video Micro Tutorial sh…
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question