Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 703
  • Last Modified:

I can't run/install microsoft office outlook

I can't run/install any version of microsoft office outlookon a windows xp computer.  It had office 2000 on it and outlook 2003.  I ran an upgrade to office 2007 and when I tried to run outlook it I got this error.  Error OLMAPI32.dll.  I went back to try to unistall office but it wouldn't uninstall.  I then deleted all of the Office files I could find and any registry entries I could find for it.  I then tried to install office 2000 but when I ran the setup it just wouldn't start the install.  It did nothing.  I then installed a copy of office 2007 small business that I had and it wanted to upgrade office.  I went ahead and let it do that selecting the option to remove all previous versions of office.  It installed but when I ran outlook I still got the same error.  
0
Steelin_It
Asked:
Steelin_It
1 Solution
 
Ruben CornejoCINCommented:
Uninstall all version of office and try this clenaup utilities from microsoft

For office 2000*
disc1
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q239938&ID=KB;EN-US;q239938
disc2
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q247674&ID=KB;EN-US;q247674

For office 2003:
http://support.microsoft.com/kb/290301/en-us

After you run this cleaners try to install office 2007 without installing any other version of office
0
 
scottdorseyCommented:
There's a hotfix with an updated version of said file you can obtain from here http://support.microsoft.com/kb/937608

Alternatively try obtaining latest Office updates. My internet's having a hissy fit so I can't give you a link but just google it, it's a page that works in the same way as windows update.
0
 
Steelin_ItAuthor Commented:
The cleaner for office 2003 did the trick!  Thanks.
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now