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HP/XP - can't uninstall Active Armour

Posted on 2007-11-21
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2,446 Views
Last Modified: 2012-08-14
I got an HP Pavillion with Vista - wiped and installed XP.
The PC guy installed NVIDIA drivers and a trial of ActiveArmour firewall - now I can't install any software without it hanging up and can't find where to uninstall ActiveArmour - doesn't come up on Change/Remove programs.
I've read all over that ActiveArmour and the NVIDIA drivers is the problem, but don't know what will happen if I uninstall them all - will I loose my monitor and then be really stuck?
When I click on Uninstall Programs, then NVIDIA drivers, the choices are:
NVIDIA Display Driver
NVIDIA Ethernet Drive Components
NVIDIA IDE Driver
NVIDIA nForce PCI System Management Driver

but Active Armour is nowhere to be found.
Thanks for your help -
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Question by:dcass
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10 Comments
 
LVL 26

Expert Comment

by:souseran
ID: 20330154
Add/Remove Programs. Find the nVidia drivers. Click Change/Remove. You'll be prompted for what you want to remove. Click the button to "Remove only the following.' Select [Active Armor]. Click Remove.
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Author Comment

by:dcass
ID: 20330484
Thanks for your reply, but you didn't read my post.
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LVL 26

Expert Comment

by:souseran
ID: 20330498
I did read the post. Can you check under NVIDIA Ethernet Drive Components. Thanks.
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Author Comment

by:dcass
ID: 20330696
Sorry - don't know much about this.
Did go into Ethernet and the Install/Uninstall component - Active Armour was not listed and I cancelled the process, but it uninstalled the ethernet anyway.
I'm still on the internet and the intranet, but it did come up with a new found hardware - PCI component.
What should NOT be working?

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Author Comment

by:dcass
ID: 20330743
Duhh - I'm using wireless.
Sql2000 still won't install so I'm going to uninstall all things NVIDIA and they try to install it - just hangs up - task manager shows it with 0 CPU, so I'll uninstall NVIDIA, try to install sql, then reinstall NVIDIA.
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LVL 26

Expert Comment

by:souseran
ID: 20332372
According to nVidia's technical brief on ActiveArmor, which can be found here:

http://www.nvidia.com/object/IO_16451.html

"This instant-on protection is achieved by integrating an embedded driver and firewall processing into the NVIDIA nForce MCP."

Which HP Pavillion model do you have?
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Author Comment

by:dcass
ID: 20391269
tx1000 - but I've been told to uninstall all NVIDIA drivers  and am afraid to because I need this laptop and don't know what will happen if I do.  When it uninstalled the ethernet drivers, it uninstalled Active Armour, so it got rid of that, but can't figure out how to reinstall eternet drivers.

Still can't install sql2000 without it hanging up - just sitting in task manager with 0 CPU.
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Author Comment

by:dcass
ID: 20471965
Still need help on re-installing ethernet drivers - have the CD - just don't know where to start.
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LVL 26

Accepted Solution

by:
souseran earned 500 total points
ID: 20473013
@dcass,

Apologies for the delay.

Right-click My Computer. Select Properties. Go to the Hardware tab. Select Device Manager. Scroll down to Network adapters. Does it show your network adapter at all? Does it have a yellow exclamation point with it? If the adapter is there, right-click on it, and select Update Driver. Follow the onscreen prompts.

If there is no adapter shown, insert the CD. If it starts up automatically, look for network card options on any menu that might appear. This part is harder as I can't see the CD menu, so you'll have to report back what the options there are.
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Author Comment

by:dcass
ID: 21618598
Sorry but there is only a list of drivers on the CD and none say network and only the two wireless adapters are listed.  I don't know how to add one for the physical connection.   I'll have to get the guy who installed XP on this Vista machine to fix this - I don't think anyone can help, but thanks for trying.
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