Solved

Unable to boot operating system

Posted on 2007-11-21
13
859 Views
Last Modified: 2013-12-09
After having a problem with my pc a couple of days ago (the problem behind resolved by removing a faulty ram module and its twin), it quickly came to a complete halt after restarting attempting to install updates on a newly installed vista ultimate x86_64 system. I am able to access the bios/cmos perfectly fine, and the POST tests complete with no problem. It is when I attempt to boot vista from either my hard drive, the vista setup from dvd, or even xp setup from cd that it simply freezes (after showing the initial loading screen, and "please wait..." message).

There have been no recent hardware changes besides stripping and cleaning the system (to which I am quite confident I have made no error); the original heatsink and fan that came with my chip used a heat conductive pad rather than paste, however during cleaning I lubricated the chip with arctic silver 5.

The system was in a working state after the two ram modules  (2x512mb) where removed, and was left with another (2x512mb) set of modules but just stopped working.

Cheers
Ash
0
Comment
Question by:ashdavies
13 Comments
 
LVL 25

Expert Comment

by:imitchie
ID: 20332416
if i had spares around, i would change the items in the case one after the other -  mobo, cpu, ram, video, other peripherals, swap ps/2 for usb mouse/keyb (in reverse order listed) until i find the culprit. sounds like you upset something while maintaining the machine
0
 
LVL 91

Expert Comment

by:nobus
ID: 20333153
to me it looks like a ram problem, can you boot from floppy or cd?  then run memtest 86+ from www.memtest.org
also, is the ram the correct one for your mobo?  Did you install the same as the original?
You can use the ram selector to check : www.kingston.com or any other ram site
0
 

Author Comment

by:ashdavies
ID: 20333500
I used to have 4 x Corsair 512MB DDR2 533MHz/PC2-4300 Memory Non-ECC Unbuffered [VS512MBKIT533D2], for my Asus M2N-E motherboard, but I had a problem a couple of days ago, ran memtest 86+ and it found one of them to be faulty, at the moment I'm running with only 2 of them (since the faulty one had to be removed along with its twin), both of which passed memtest without error.

I'm currently using usb mouse and keyboard (I don't have any PS/2 peripherals), I don't think the cpu heatsink or fan is faulty/upset since the cpu temperature stays at 39 degrees celsius after an hour of power on.

I am able to get passed the advanced startup options and the initial loading animation but then the screen goes blank and the pc doesnt seem to respond.
0
 
LVL 91

Expert Comment

by:nobus
ID: 20333556
>>   can you boot from floppy or cd?   <<   then run also a disk test :
http://www.tacktech.com/display.cfm?ttid=287
0
 

Author Comment

by:ashdavies
ID: 20339647
I am able to boot from cd or floppy, however am unable to write an iso at this time. I have tried my system with a different ide hard drive, with a new graphics card, with a verified working memory module, a working cd drive, and with no additional pci expension cards. The only thing remaining is the cpu or motherboard, are there any diagnostic utilities to check these?

Cheers
Ash
0
 
LVL 91

Expert Comment

by:nobus
ID: 20340071
yes :
http://www.pc-doctor.com/                                    PC doctor
www.tufftest.com/tt01-lite.htm                        free      TuffTest lite

and there are many others, like micro2000
0
Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 8

Expert Comment

by:YGregersen
ID: 20353060
Disconnect all local drives except for one DVD drive. See if you can boot to it.
Some bios look at the local drive fist even though it will boot to another drive (dvd) . If something is amiss at the local drive level it can prevent the machine from booting correctly.
0
 

Author Comment

by:ashdavies
ID: 20358467
I have tried mutlitple drives, including a sata raid array, a standalone sata drive, a standalone pata drive, and a standalone dvd drive, the same thing happens, it is painfully slow in loading anything whatsoever, fails to read pata hard drives (though recognises them as installed) when attempting to setup a new installation of windows, and just completely fails to load the current installation of vista even when attempting every variation of the advanced startup menu. The POST completes fine, I have restored the bios from the original disk that was supplied with the motherboard, the memory modules are perfectly fine, I can only assume that the motherboard is faulty.
0
 
LVL 91

Expert Comment

by:nobus
ID: 20358606
did you try the tests?
0
 

Author Comment

by:ashdavies
ID: 20419646
Ok, quite irritating but I think I have found the source of the problem, after swapping around the ide drives I decided to try a new ribbon cable, and it seems to have worked, this is probably something I should have tried first, ah well, thanks guys.

Cheers
Ash
0
 
LVL 91

Expert Comment

by:nobus
ID: 20420717
>>  I have tried mutlitple drives, including a sata raid array, a standalone sata drive, a standalone pata drive, and a standalone dvd drive, the same thing happens, it is painfully slow in loading anything whatsoever    <<<  strange you got always that problem ...
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 20807305
PAQed with points refunded (500)

Computer101
EE Admin
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

A little history Back in 1997 when I built my first custom computer using the revolutionary Gateway website I didn’t have much to choose from except for the CPU. The race between computer manufacturers was held back by processor manufacturers. They…
Introduction: When a connection to the internet is established, there always exists a modem between the connected device and the ISP (Internet Service Provider). The Operating System (OS) on your PC controls the modem which communicates with the …
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
This video demonstrates how to create an example email signature rule for a department in a company using CodeTwo Exchange Rules. The signature will be inserted beneath users' latest emails in conversations and will be displayed in users' Sent Items…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now