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Missing PDFMaker Files Acrobat Elements 7.0

i'm using adobe reader 8.0 and acrobat elements 7.0. if i log in as administrator... when using word, i can see the PDFMaker 7.0 toolbar and able to convert to pdf no problem... however, when logon using my username, i can't see the PDFMaker 7.0 toolbar in word. also, when using the acrobat elements 7.0 to convert a file to pdf, it gives error, 'Missing PDFMaker Files. Do you want to run the installer in repair mode'.
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grnow
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grnow
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1 Solution
 
RDAdamsCommented:
uninstall acrobat elements, then reinstall the application.
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grnowAuthor Commented:
i have tried uninstalling and reinstalling that in administrator and using my logon... its still the same... my logon will have the problem whereas administrator won't have.
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RDAdamsCommented:
Have you tried this with a fresh install of the Operating system?  It almost sounds like the OS is corrupt.
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RDAdamsCommented:
Also maybe try not loading acrobat reader 8.  Try reader version 7 to see if it makes a difference.
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grnowAuthor Commented:
other machines are all using adobe reader 8 and acrobat elements 7.0.. they don't have such issues. this particular machine has the software working, only recently then it faces this problem.
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RDAdamsCommented:
Have you checked for malware or virus'?
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RDAdamsCommented:
If you logon as someone else does the tool bar work?  I am thinking possible corrupt user profile on the computer in question.
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RipinCommented:
first delete profile (all that you dont need). Then uninstall Acrobat and Elements, restart and then first install reader, then elements. If doing othet way it changes some files. This have to do when log in as admin. after installing, start both programs once and download and install updates.

Log out and log in as your nerwork username (that one what profile was deleted)

It should be working fine.
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