Solved

CD/DVD drive not displayed in My Computer and showing fault in devices list

Posted on 2007-11-22
1
1,927 Views
Last Modified: 2008-02-01
Today when I switched on my computer I found that I had a virus by name of 'BLOODHOUND', ColdFusion refuses to run and my CD/DVD drive no longer exists in My Computer.

Numerous boots done obviously and uninstalling reinstalling the drive which does not work.

Device manager shows the yellow symbol with exclamation mark on it for 2 items. I only have 1 drive so I'm not sure if that's of any importance's can't remember what was there before.

1. EK7307Q KKV819U SCSI CdRom Device
2. TSSTcorp CD/DVDW TS-H652L

Tried updates aswel and no luck. Considered reinstalling windows but I thought I'd ask on here if anyone had any ideas especiall how I never get viruses and ColdFusion was working fine on last boot so it all seems a bit much of a coincidence.

Cheers
0
Comment
Question by:Ryan Bayne
1 Comment
 
LVL 88

Accepted Solution

by:
rindi earned 250 total points
ID: 20333197
You could try opening a command prompt and entering SFC /Scannow. This will replace the bad system files with the ones on your XP CD, but as the CD can't be accessed this probably won't work (if there is a copy of the XP CD on the HD, then it might work).

Before doing a clean XP installation I'd try a repair installation. This will leave all settings and programs intact. When you boot your XP CD, ignore the first recovery (recovery console) option, but then when you are asked whether you want to install windows or try a repair, select repair.

When that is done, make sure to reinstall all mainboard drivers and to rerun all windowsupdates.
0

Featured Post

Superior storage. Superior surveillance.

WD Purple drives are built for 24/7, always-on, high-definition security systems. With support for up to 8 hard drives and 32 cameras, WD Purple drives are optimized for surveillance.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Moving your enterprise fax infrastructure from in-house fax machines and servers to the cloud makes sense — from both an efficiency and productivity standpoint. But does migrating to a cloud fax solution mean you will no longer be able to send or re…
This paper addresses the security of Sennheiser DECT Contact Center and Office (CC&O) headsets. It describes the DECT security chain comprised of “Pairing”, “Per Call Authentication” and “Encryption”, which are all part of the standard DECT protocol.
This Micro Tutorial demonstrates using Microsoft Excel pivot tables, how to reverse engineer competitors' marketing strategies through backlinks.
As a trusted technology advisor to your customers you are likely getting the daily question of, ‘should I put this in the cloud?’ As customer demands for cloud services increases, companies will see a shift from traditional buying patterns to new…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

24 Experts available now in Live!

Get 1:1 Help Now