Solved

CD/DVD drive not displayed in My Computer and showing fault in devices list

Posted on 2007-11-22
1
1,956 Views
Last Modified: 2008-02-01
Today when I switched on my computer I found that I had a virus by name of 'BLOODHOUND', ColdFusion refuses to run and my CD/DVD drive no longer exists in My Computer.

Numerous boots done obviously and uninstalling reinstalling the drive which does not work.

Device manager shows the yellow symbol with exclamation mark on it for 2 items. I only have 1 drive so I'm not sure if that's of any importance's can't remember what was there before.

1. EK7307Q KKV819U SCSI CdRom Device
2. TSSTcorp CD/DVDW TS-H652L

Tried updates aswel and no luck. Considered reinstalling windows but I thought I'd ask on here if anyone had any ideas especiall how I never get viruses and ColdFusion was working fine on last boot so it all seems a bit much of a coincidence.

Cheers
0
Comment
Question by:Ryan Bayne
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 88

Accepted Solution

by:
rindi earned 250 total points
ID: 20333197
You could try opening a command prompt and entering SFC /Scannow. This will replace the bad system files with the ones on your XP CD, but as the CD can't be accessed this probably won't work (if there is a copy of the XP CD on the HD, then it might work).

Before doing a clean XP installation I'd try a repair installation. This will leave all settings and programs intact. When you boot your XP CD, ignore the first recovery (recovery console) option, but then when you are asked whether you want to install windows or try a repair, select repair.

When that is done, make sure to reinstall all mainboard drivers and to rerun all windowsupdates.
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article we have discussed the manual scenarios to recover data from Windows 10 through some backup and recovery tools which are offered by it.
Does your iMac really need a hardware upgrade? Will upgrading RAM speed-up your computer? If yes, then how can you proceed? Upgrading RAM in your iMac is not as simple as it may seem. This article will help you in getting and installing right RA…
If you're a developer or IT admin, you’re probably tasked with managing multiple websites, servers, applications, and levels of security on a daily basis. While this can be extremely time consuming, it can also be frustrating when systems aren't wor…
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…

729 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question