Solved

New added users can't login to OWA

Posted on 2007-11-22
7
214 Views
Last Modified: 2010-03-06
Hello,
I have a problem with our exchange server,
when I'm creating new user in AD and adding a mailbox,
the user can access his mail trough outlook,
but can't login to OWA, every time he gets error saying password is wrong,
but I've check it by logging in a regular pc with the enw username/password, and it's worked, only to OWA you get wrong password  error.
anyone encounter such a problem?
0
Comment
Question by:bercko21
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 7

Expert Comment

by:mcse2007
ID: 20333284
do you have to supply your domain name follow by user name when logging into OWA (e.g domain name\username ?
0
 

Author Comment

by:bercko21
ID: 20333329
I've tried it, didn't help
0
 
LVL 7

Expert Comment

by:mcse2007
ID: 20333413
try going into IIS\Default website\exchange   right click it and select browse, it should ask you to supply your domain\username and password? Do you still get the problem?

0
Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 
LVL 31

Expert Comment

by:LeeDerbyshire
ID: 20334508
What is the exact error message that is displayed?  Is it '401 - Access Denied', or similar?

When they try to login, does the login box keep popping up a few times?  Or does it just appear once, and then the error message is displayed?
0
 

Author Comment

by:bercko21
ID: 20334578
Thank you all, the problem has solved.
Apparently there were a lot of DNS errors in both domain controllers we have.
I can't tell what was done because I not the one who fixed it, what manually arranging the DNS records solved the problem.

Thanks again everyone!  
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 20560428
PAQed with points refunded (500)

Computer101
EE Admin
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Utilizing an array to gracefully append to a list of EmailAddresses
In-place Upgrading Dirsync to Azure AD Connect
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question