[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

HP 6983 Install problem

Posted on 2007-11-22
7
Medium Priority
?
1,157 Views
Last Modified: 2013-12-15
Is there a way to force an HP Deskjet Network Printer installation to proceed.

this is because i am pretty sure that the printer and the computer on the network is properly configured but for some reason the installation just keep on repeating.

I tried both ways, install from the original CD and install from Drivers located on my HDD.

the final install process i can reach is the point where i have to confirm that the printer found by the installation wizard is the printer i want to install. upon confirming that it is what i want to install, the wizard(not deserved to be called as) will go back to the point where it will search for network printer. it will find the printer that i want to install and ask me to confirm. I confirmed it, and the installation went back again searching for printer.

this process repeat endlessly.

the PC is connected to a wireless router via cable. the printer is connected to the router thru wireless

I tried both ways, installing it via wireless and wired network. same thing happen. My PC is connected directly on the Router where the printer is also directly connected.

any suggestion?
0
Comment
Question by:antontolentino
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 2
7 Comments
 
LVL 1

Accepted Solution

by:
partymarty84 earned 1500 total points
ID: 20333803
For the first steps, can you let us know OS your running (XP/Vista?)
What model is your router (in case there is a known bug)

Also try downloading the newest driver from the HP website.

0
 
LVL 9

Author Comment

by:antontolentino
ID: 20334288
OS: XP SP2
Router: Belkin Wireless54G
HP said I have the latest Driver.

i dont think this is the problem because i am installing the 3rd PC Other installation is successful. the only difference of this PC (that has a problem), this PC is connected to the router thru cable. the other 2 PC is connected via wireless.
0
 
LVL 9

Author Comment

by:antontolentino
ID: 20334293
what i meant from my previous post is.. i don't think it is a router problem...
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 1

Expert Comment

by:partymarty84
ID: 20334302
What is the OS for the other two PC's?
0
 
LVL 9

Author Comment

by:antontolentino
ID: 20342462
same as others. all are in WinXp SP2
0
 
LVL 9

Author Comment

by:antontolentino
ID: 20395672
I just use cable.

i manage to install using cable.

i will leave the points awarding to the moderator
0
 
LVL 9

Author Comment

by:antontolentino
ID: 20395688
ooppss.. sorry.. i mean wireless.. i installed a wireless card then install the printer. all went well.
0

Featured Post

Q2 2017 - Latest Malware & Internet Attacks

WatchGuard’s Threat Lab is a group of dedicated threat researchers committed to helping you stay ahead of the bad guys by providing in-depth analysis of the top security threats to your network.  Check out our latest Quarterly Internet Security Report!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
This program is used to assist in finding and resolving common problems with wireless connections.
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…
Suggested Courses

656 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question