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Outlook keeps uninstalling

Posted on 2007-11-22
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Last Modified: 2010-05-18
When installing MS Outlook 2003 I am having a re-occuring problem.

Once installed the user can operate fine until he restarts his laptop, once restarted he double clicks the link and gets an error saying he cannot run the application as it is not installed.  We have uninstalled and re-installed 3 times now and each time the same problem.  Please help

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Question by:hertel-dev
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war1 earned 200 total points
ID: 20334745
Hello hertel-dev,

Backup your PST file.  
Run the Windows Installer Cleanup Utility to remove all traces of Outlook.
http://support.microsoft.com/default.aspx?kbid=290301

Then reinstall Outlook.

Hope this helps!
war1
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by:hertel-dev
ID: 20411334
Thanks for your help, this tool uncvovered more problems.  The underlying problem was with the OS.

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