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Images degraded when sending via Outlook html email

Posted on 2007-11-22
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Last Modified: 2010-03-06
Greetings - I have several computers running Office 2007 Enterprise, that when sending (embedded) images via HTML email, are degraded terribly.  Almost like when you send pictures from a camera and they are resized so they are smaller.  When embedding the same image and sending via Rich Text, there is no degradation.  I've checked all the settings I can think of, I've blown away and recreated the user's profile, all with no solution.
I've got other users that do not get the degradation.  It's likely something simple, but I'm missing it.  Thanks in advance.
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Question by:rleslie999
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8 Comments
 
LVL 23

Expert Comment

by:Stacy Spear
ID: 20336484
Try this. Not sure how to get here without an image, so imbed and image and left click on it. On the ribbon, Picture tools Format should be selected, so choose compress prictures in the adjust panel. Then options, in the resulting dialog, uncheck "automatically perform basic compression on save.
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Author Comment

by:rleslie999
ID: 20336526
Darkstar - I've tried that already - no good.  
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LVL 23

Expert Comment

by:Stacy Spear
ID: 20338484
I see that setting isn't sticky for me, argh! Just did some tests. There seems to be no correlation between the attachment options/picture options and the embedded images compression options. And embeds setting doesn't isn't sticky.
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Author Comment

by:rleslie999
ID: 20339270
Darkstar - I don't know if I understand what you're saying...
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Author Comment

by:rleslie999
ID: 20353129
Is there anyone out there that might have a suggestion??
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LVL 23

Expert Comment

by:Stacy Spear
ID: 20354380
I was cruising the registry for the settings, but just don't see it. Sorry, maybe a pointer question to bring it back to the top is in order.
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Accepted Solution

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rleslie999 earned 0 total points
ID: 20716235
Just to close this out, I found a solution - sort of.  It seems that there is no way to stop the image degradation when Outlook compresses an image using HTML format.  The solution is to send the email (and embedded image) as Rich Text.  No degradation, the image looks exactly as it should.  Not the perfect solution, but it may be the only solution.
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