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Recomend offsite backup service which functions well with vista

Posted on 2007-11-23
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Last Modified: 2016-03-20
Hi there,

I need an automatic off-site backup service which functions well with Vista. I used to use IBackup with XP and was happy. However, it has several problems under Vista, including regular BSOD when backups initiate.

Other solutions I have tried and rejected:

Mozy - very slow upload speed. Unable to backup open files due to some kind of Vista permissions problem which I have tried and failed to fix.

XDrive - you have to have an AOL screen name, which I don't want for various reasons.

SOS - interferes with the Vista start menu in the following way. Certain shortcuts, like the ones which launch Microsoft Office programs like word, no longer work. I know it is SOS which does this because the problem started immediately when I installed, and went away immediately when I uninstalled.

I would be happy to pay more than the average cost of these services as long as I can find one which is reliable!

By the way, regarding the SOS problem, after a lot of research I discovered that this problem is sometimes caused by a context menu handler, which SOS has.

http://www.winmatrix.com/forums/index.php?s=8a27f841f9f598b4ac739ee17808738a&showtopic=14341&pid=144296&mode=threaded&show=&st=&#entry144296

SOS support basically deny the problem (or tell me to turn off UAC) so I don't expect to get it fixed. But if anyone could sort out that problem, that would be a solution because otherwise I am happy with SOS.

Cheers,

Ben
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Question by:amorphia78
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by:Iamthecreator
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You can backup Vista using Backup Exec 11D
You cannot install the BE 11 D software on the VISTA machine as thats is still not supported but the REMOTE AGENT FOR WINDOWS SERVER for BE 11D does support VISTA and  you will be able to backup the VISTA machine,once you have installed RAWS on that computer,from a remote Windows 2003 Server.
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by:Iamthecreator
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Configuring Microsoft Windows Vista for backups with Backup Exec 11d for
http://support.veritas.com/docs/288181
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by:Iamthecreator
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The Symantec Backup Exec for Windows Servers Advanced Open File Option is incompatible with Windows Vista.

http://support.veritas.com/docs/286017


Configuring Microsoft Windows Vista for backups with Backup Exec 11d for Windows Servers.

http://support.veritas.com/docs/288181
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by:Iamthecreator
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Symantec Backup Exec 11d (11.0) for Windows Servers - Software Compatibility List (SCL)
http://support.veritas.com/docs/286600
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by:amorphia78
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Sorry, I should have specified that I have Vista Home (Premium), so this Backup Exec solution won't work for me at all, from what I gather of reading those links.
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by:amorphia78
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And I should also specify, that I am looking for the type of service where I don't have to do anything except install and configure a program on my own computer, which can backup to a server which is administrated by someone else (there are countless such services out there, but none that I have tried are working well with Vista).
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by:Fred Marshall
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I have a number of systems using Carbonite.  In one case it failed to restore files *under* a folder.  They didn't resolve the issue to any satisfaction at all.  So, I'm reluctant to recommend them.  The installation and setup is easy enough.

Check out:
http://www.consumersearch.com/www/internet/online-backup-services/reviews.html
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by:amorphia78
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Thanks for the info. I also saw a number of negative comments about Carbonite, so I have been avoiding it also...
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by:techhealth
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I've been using Mozy Pro without a problem.  It's backing up a client with 8 GB fine, including 2 GB .pst files.  The Mozy needs to be run as admin to work.  If it doesn't work all right you may try to work with their tech support.
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techhealth earned 250 total points
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The uploading speed with Mozy Pro is OK.  I was able to saturate a T1 during initial upload.  If you're using a DSL it'll probably be much slower b/c most providers would limit your U/L speed to way lower than 1.5 mbps.  But even with T1 it's still take quite some to upload 8 GB, which I guess would be an issue with any kind of remote backup service.

BTW, mine is Vista Ultimate so maybe it work better, although I kinda doubt it.
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by:amorphia78
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Interesting to hear that Mozy works well for some under Vista. I have a university connection with fast up pipe so that isn't my problem. Possibly I am far from the Mozy server, or maybe a Pro account gives you faster upload? I will contact Mozy tech support, and if they can solve these issues then I guess this is a solution... but I'm still interested in other backup systems reported to work well under Vista.

Cheers,

Ben
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by:veedar
veedar earned 250 total points
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I recommend you check out...

http://www.rsync.net/

It's built on open standards so no vendor lock in and runs under all OS's
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by:amorphia78
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Just a note to say I haven't abandoned the question! Mozy started working with open files, for no reason I can fathom. But sometimes it doesn't work, and Mozy tech support have not answered my query after more than a week. RSync also seems to be working well. But since I installed it, Mozy has not yet failed to copy an open file, and I want to see if RSync can, in the circumstances where Mozy can't, before I can say if RSync is better or not!

Cheers,

Ben
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by:dodge20
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I use a company called bestremotebackup. I haven't experienced any problems with them and they are very low priced.
There is a free trial here

http://bestremotebackup.com/freetrial.php
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by:amorphia78
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Since writing before, I haven't been able to replicate the failed open file backup with Mozy. I also like rsnyc however so I'm accepting both those proposals. No time to try bestremote!
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