virginie8
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Vista always asking to install network printer driver
We are using Vista Enterprise.
We have a network shared printer Xerox WorkCenter Pro C3545.
The driver installed on the Print server (svr 2003) is supporting Vista. It's the last driver that we found on Xerox website.
When we print from Vista it works great. But it ask 5 to 6 times a week to reinstall the driver. Then we just press the "install" button and it's taking 1 to 2 minutes and the printer get's back.
How can we definitly install this driver and never ear again that we need to install it. Because of that problem, I gave admin rights on the computer for the main user to be sure that he wont be blocked when he needs to install the drivers.
I also have XP users using this SAME printer and they don't have any problem.
Thank you for your help.
We have a network shared printer Xerox WorkCenter Pro C3545.
The driver installed on the Print server (svr 2003) is supporting Vista. It's the last driver that we found on Xerox website.
When we print from Vista it works great. But it ask 5 to 6 times a week to reinstall the driver. Then we just press the "install" button and it's taking 1 to 2 minutes and the printer get's back.
How can we definitly install this driver and never ear again that we need to install it. Because of that problem, I gave admin rights on the computer for the main user to be sure that he wont be blocked when he needs to install the drivers.
I also have XP users using this SAME printer and they don't have any problem.
Thank you for your help.
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Has your issue been solved? Please dole out points if so.
Guys this is the exact error we are facing on our organisation. I see what YGregersen has suggested but it wont be possible for us to manually go and install it for 500 users. We have windows 2003 print server and all users are connected to it for printing.
Since yesterday almost all users are getting the exact same error "to use the shared printer you need to install the printer driver vista..... and after clicking on install its working.
How can i solve ths issue without going to each user. Is there some setting where i can change or reconfigure from the server side?
Since yesterday almost all users are getting the exact same error "to use the shared printer you need to install the printer driver vista..... and after clicking on install its working.
How can i solve ths issue without going to each user. Is there some setting where i can change or reconfigure from the server side?
I found this post here which might be of help: http://thisishelpful.com/IT_Computers/%5Bsolution%5D-to-use-the-shared-printer-you-need-to-install-the-printer-driver-a10.html.
It shows you how to do it using Group Policy and should work the same for a domain wide group policy as well.
Hope that helps.
It shows you how to do it using Group Policy and should work the same for a domain wide group policy as well.
Hope that helps.