asked on

Vista Print Spooler problem

We have a Vista Laptop that will not allow you to go into the printer settings. Error: The Print Spooler Service is not running. When we try to start the service it does not start.

ASKER CERTIFIED SOLUTION

D_Hartup

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

YGregersen

Go into Services and start the print spooler.

Right click on COMPUTER and choose MANAGE. Choose SERVICES AND APPLICATIONS then choose SERVICES.

Find PRINT SPOOLER double click it and choose START make sure startup type is set for AUTOMATIC

cybis1

ASKER

No...the service will not start...we have tried manually starting the service. We have resolved the issue by doing a full factory restore.

YGregersen

Has your issue been solved? Please dole out points if so.

kdoremus

Had the same problem; did not want to wipe system, a repair of O/S did not fix it. Installing S/P 1 rc1 fixed the spooler errors.

gtcr6100

Unplug the printer from USB
reboot your leptop
Log in as a local admin( not on domain)
the print spooler should start automatically
if not, start it manually.
go to the printers and faxes and delete the stuck jobs from the Q
delete the printer
plug it back in and reinstall it

this could be due to a wrong driver so make sure you are installing the correct one.

also see: https://www.experts-exchange.com/questions/23091421/Print-spooler-stops-when-printing-PDF.html

ConanUK

I've just had this problem and I've seen and heard of it before - I'm always reluctant to do system restores as I like to know what caused the problem in the 1st place. In my case it was a job sent to a HP 1022 that caused the print spooler to crash everytime anything remotely print related tried to action.

My fix was simple - I went to %SystemRoot%\Windows\System32\Spool. In this folder I renamed the 'PRINTERS' folder to PRINTERSold. A new PRINTERS folder is automatically created, I then removed the problematic printer and reinstalled it (though with the same drivers as the HP ftp server is always appaulingly slow/not working).

We can now print fine and it seems to be holding up - Now just to wait for Microsoft to provide a hotfix that works!

Hope this helps,

Ryan

MichaelEvangelista

>> My fix was simple - I went to %SystemRoot%\Windows\System32\Spool. In this folder I renamed the 'PRINTERS' folder to PRINTERSold

This seems to have done the trick for me too.
Thanks ConanUK for posting!