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wireless card won't work, cisco diagnostics indicating card not enabled, it is in device manager with error

Posted on 2007-11-23
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Last Modified: 2013-11-09
The card is showing up in device manager after installing the cisco driver and software, but is showing as resource not available, even while it is enabled. Tried the cisco software diagnostics, fails during enable test, says to enable card. Card is enabled in device manager, resource tab says resource unavailable.
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Question by:mjauha
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8 Comments
 
LVL 5

Expert Comment

by:administradores
ID: 20340115
Hi

Just a suggestion.

Make sure your laptop don't have any button to enable/disable wireless support.
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Author Comment

by:mjauha
ID: 20340163
already checked that, its a pcmcia card so its not controlled by the normal button for wireless on the keyboard.
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LVL 5

Expert Comment

by:administradores
ID: 20342075
Hi,

You are right, i did realise that after my post, because in my laptoop is the same, only controls onboard NICs, but as i think your card have also a way to enable\disable wireless radio, so may could be this since it's an old good card.

Which OS are you runnig, and which management utility do you use? If you're are running windows xp\2000 which utilities\software you installed?

There should be an application that should let you enable the wireless radio, o rome administration utility which shows you all other utilities.

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LVL 5

Accepted Solution

by:
administradores earned 500 total points
ID: 20342124
Hi again,

I did a research and found this doc about your card, and it says there is an app that lets you enable\disable wireless radio on the card, so you can give it a try.

http://www.cisco.com/en/US/docs/wireless/wlan_adapter/cb21ag/user/2.5/configuration/guide/icg04.html

If you don't have ASTU installed just go to the link below and browse "Client Adapters and Client Software>>Cisco Aironet Wireless LAN Client Adapters>>Cisco Aironet 802.11a/b/g CardBus Wireless LAN Client Adapter (CB21AG)" (the download area is only for registered users)
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Author Comment

by:mjauha
ID: 20346690
yes i cant access the downloads, i am not a cisco registered techie
i have the aironet software installed but no option in it to enable.
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Author Comment

by:mjauha
ID: 20354316
laptop died, so had to get a new laptop, thanks for the attempt at helping.
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Author Closing Comment

by:mjauha
ID: 31410689
although didnt solve the problem, I thought it was a logical solution
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