network problem

two computers on our network cannot reach the network, internet and such.  They are wired and both have routers.  The routers have been reset.  All other computers work but these two.
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ThomasBallardITAsked:
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Rob WilliamsConnect With a Mentor Commented:
Odd on both, but glad to hear. Thanks for the update. Cheers !
--Rob
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Rob WilliamsCommented:
Can they connect or ping other computers on the local network?
If so make sure they have been assigned the correct DNS and gateway settings.

Also many commercial grade routers have licensed connection limits. For example you may have a license for 10 connections and these two computers are 11 and 12. Advise as to the make and model and we may be able to confirm that.
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ThomasBallardITAuthor Commented:
I cannot ping any other computers.  The routers have been in place for awhile and worked fine, and no new connections have been made.
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ThomasBallardITAuthor Commented:
Figured it out.  Connection had to be repaired.
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