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Emails disappearing when they come into the email box in Office Outlook 2007
Hello everyone:
I have been using Office 2007 and Windows XP Pro for a couple of weeks now on this new laptop.
For the last few days in Outlook, whenever an email comes in, it does not show up in the Inbox. Not sure where it goes. I hear the Microsoft chime when it comes in AND I see the unread counter go up by one in the folder list on the left but if I look for the message in the Inbox I cannot see it anywhere.
If I re-boot the machine next morning, the message shows up like it is suppossed to in the Inbox.
I do not have any rules or priorities nor am I running Exchange.
Any ideas as to what is going on here?
Thanx,
--D.
I have been using Office 2007 and Windows XP Pro for a couple of weeks now on this new laptop.
For the last few days in Outlook, whenever an email comes in, it does not show up in the Inbox. Not sure where it goes. I hear the Microsoft chime when it comes in AND I see the unread counter go up by one in the folder list on the left but if I look for the message in the Inbox I cannot see it anywhere.
If I re-boot the machine next morning, the message shows up like it is suppossed to in the Inbox.
I do not have any rules or priorities nor am I running Exchange.
Any ideas as to what is going on here?
Thanx,
--D.
ASKER CERTIFIED SOLUTION
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Sorry, do that while you are clicked onto the Inbox
ASKER
Hello mikemsd:
Thanx for your response.
I tried what you suggested but the problem still persists.
Anyone else??
--D.
Thanx for your response.
I tried what you suggested but the problem still persists.
Anyone else??
--D.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
No, it does not go to SPAM or JUNK box. It simply "disappears".
Yes, it is a POP3 account.
It is the only mailbox on the laptop.
Yes, it is the same mailbox where messages are to bo delivered.
Yes, it is a POP3 account.
It is the only mailbox on the laptop.
Yes, it is the same mailbox where messages are to bo delivered.
Have you attempted to run Microsoft Office Diagnostics by going to:
Help -> Office Diagnostics
That may help if there is a corrupted file somewhere.
Help -> Office Diagnostics
That may help if there is a corrupted file somewhere.
Thanks, but what was exact solution