Zone for Internal and External DNS

Posted on 2007-11-24
Last Modified: 2008-05-31
I have a DNS question which I just kind of need a 'Yes, that is right' or 'No that is OK' answer to.  I am having some weird issues with my firewal using SMTP relay forwarding email to my SPAM firewall.  It appears to be DNS related.  Emails almost seem confused as to where to be sent to. This is a network I have come into that, from what I am told, has had a lot of issues.  I have found that there is two external DNS servers and two active-directory integrated internal DNS servers.  The two external DNS servers host the zone for our external servers and services.  I then checked our internal to check its setup and configuration only to discover that the same zone hosted on our external DNS is also hosted on our internal DNS, along with the local zone.  I have a pretty good grasp of DNS and In the past, I have always setup my internal DNS servers to point to my external DNS servers that hosted the zone for anything public.  Am I wrong in thinking the zone on my internal DNS that is also hosted on my external should not be there?
Question by:jabar5623
  • 3
  • 2

Expert Comment

ID: 20344697
There is nothing wrong with this setup, as long as the internal and external are the same DNS (i.e  replicas) and not 2 seperatly maintained databases. As long as the external faceing DNS's are not forwarding requests, this meets the accepted standard.


Expert Comment

ID: 20344784
You are thinking right - Get rid of those external zones on your internal DNS - they should not be there.

Author Comment

ID: 20347188
The internal and external are seperately maintained, i.e. they are not sending Dynamic updates to one another.  The issue I am seeing is that my SPAM firewall and any of my pc's on my network cannot resolve  This can be resolved outside of the organization because my external DNS will resolve those requests but since this zone resides internally, my internal DNS will not answer the request because it sees it is has the zone but no record for  At least this is my assumption.  If I delete this zone on the internal DNS, it will have to forward the request to my external where the request can then be resolved, correct?
Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.


Expert Comment

ID: 20347447

This is any easy fix.. there are too possibilities

1 your internal DNS name and external DNS names are same. e.g. your AD domain is and your internet zone is
If so you need to create a host record pointing to mail.yourdomain .com on your DNS (and all other servers hosted outside your network)

2.your internal DNS name and external DNS names are different e.g your AD domain is xyz.local and your external zone is - in that you will have to create a zone on your internal DNS and add appropriate entries for www, mail etc.
it will NOT be possible to have dynaic updates in either scenario - anytime you change provider or ip address of any server out on the network you will HAVE to manually update IP address for that record in your internal dns.


Author Comment

ID: 20347612
There is already a zone called on my internal and external DNS.  My internal DNS also has xyz.local. The issue I am seeing is that because the internal DNS zone does not have any resource records for, it only responds with 'non-existent domain' when is queried. Our external does have the records under but internal DNS does not forward the request since it has the zone So I could add the record to my internal DNS under the zone or I could delete the domain from my internal DNS so that it will forward requests for to my external DNS where those DNS resource records exist and can be resolved, correct?

Accepted Solution

jigans earned 100 total points
ID: 20347659
Since your internal DNS is xyz.local theoritically you should be able to delete

but from experience -  I would recommend instead of relying on outside DNS to perform resolution - just create an A record on your internal DNS for each entry which belongs to  I have seen strange results - occuring at firewall if you have external interface - referenced to public DNS - your internal machines will still get strange results if you rely on external DNS.

Again it will only happen if your external interface(S) has a Public DNS record - but if you have everything hosted outside your company then it will not be a problem

If you have all services hosted outside then delete zone - if you don't then you will need A entries for
mail & whatever else lives on internet IP addresses.


Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

One of the most often confused topics in the area DNS is the idea of GLUE records. Specifically, what they are, when they are needed, when they are provided, and how they are created. First, WHAT IS GLUE? To understand GLUE, you must first under…
I wrote this article to explain some important DNS concepts that should be known to avoid some typical configuration errors I often see in forums. I assume that what is described here is the typical behavior of Microsoft DNS client. I don't know …
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now