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Exchange Server 2003 Mailbox Move

Posted on 2007-11-24
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Last Modified: 2010-03-06
I am giving myself a serious headache here...

I moved all of my ysers from one exchnge server to another. Everything is working fine except for two things now....

1. To log in now via OWA I have to enter domain\username how do I fix this??????????

2. I can no longer access additional mailboxes????????


Please help ASAP
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Question by:zyanj
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11 Comments
 
LVL 19

Expert Comment

by:SteveH_UK
ID: 20345111
Can you give a bit more info.

If you do not have a front-end/back-end server configuration then you will need to log in to the server hosting the particular mailbox. (And if you are replacing your only Exchange server then there are a lot of gotchas, like public folder replication and so on).

Are you using NTLM authentication or forms?  If NTLM, then if your users have the new address in the Intranet zone they will not need to log on.

Are the additional mailboxes also moved?  Are you accessing them from internally or externally (via firewall?)?
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Author Comment

by:zyanj
ID: 20345531
No front end backend setup. The exchange server is the only one in our domain. Which is replacing our old Only exchange server.....I basically did a move mailbox for all of the users to the new server.

The authenication problem in OWA .........what does internal have to do with it? Many of my external users have never logged on to the domain?

ALL of the USERS mailboxes were moved was there something extra I was supposed to move as well. Is there a security setting I need to change.

Hopefully I have provided more info to help....Please let me know ASAP....Monday is coming!!!!!!!!!!!

Thanks a bunch for the help!
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Author Comment

by:zyanj
ID: 20345536
also with regard to the authentication I get the desired result if I just allow only clear text from the IIS side....

but this is unsecure and prompts the user as such during the OWA login process.
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LVL 19

Expert Comment

by:SteveH_UK
ID: 20345549
Check these articles to make sure you've migrated Exchange correctly:

http://www.amset.info/exchange/migration.asp
http://support.microsoft.com/kb/822931/

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LVL 19

Accepted Solution

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SteveH_UK earned 2000 total points
ID: 20345564
If you are accessing OWA from outside a firewall then different authentication options are available depending on the firewall.

For NTLM to work, the client has to authenticate directly with the Exchange server or with an NTLM firewall (such as ISA Server).  A simple pass-through firewall will be fine, but others may interfere.

For basic security the password is sent in clear text, but you can get round this by packing it in SSL.  This is the normal secure website strategy.

Remember as well that changes you make in IIS can be overwritten by Exchange System Attendant.  You need to make most changes in Exchange System Manager, otherwise the changes will roll-back.
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Author Comment

by:zyanj
ID: 20345599
I will read the article and get back to you? What about the additional maibox issue?
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LVL 19

Expert Comment

by:SteveH_UK
ID: 20345606
Can you explain what you mean by additional mailboxes.  Thanks.
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Author Comment

by:zyanj
ID: 20345788
Please diregard the additional mailboxes portrion...I just fixed.

I STILL NEED the Authentication to be fixed though......Does anyone else have some suggestions.

All of my Exch Sys Mgr>>HTTP>>Exchange Virtual Server configs match my old server???????????
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LVL 19

Expert Comment

by:SteveH_UK
ID: 20345814
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LVL 19

Expert Comment

by:SteveH_UK
ID: 20345820
It would also be helpful to have some more info, including:

1)  Are you using the Default Website for OWA, or a custom HTTP virtual server?
2)  Can you get access to OWA from the server without providing the domain name?
3)  Are you using forms authentication?
4)  Is your server in the same domain as your users?

One option in the forms authentication is to edit the scripts so that the domain is assumed if it is not provided.  This is something I have done in the past.  This can be necessary when the primary e-mail address domain and the user domain do not match.
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LVL 19

Expert Comment

by:SteveH_UK
ID: 20753155
Thanks for the points :)
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