Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

my Outlook 2007 gets stuck every time for a few seconds when downloading the last email

Posted on 2007-11-24
13
Medium Priority
?
359 Views
Last Modified: 2012-06-27
it is happening in 2 computers right now.

windows xp professional. pop email accounts. Since they have the same configuration than the rest of the computer, I dont think it is a configuration problem.

I deleted the profile and I created a new one with no luck.

any ideas?
0
Comment
Question by:zaldivar05
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
  • 2
  • +1
13 Comments
 
LVL 11

Expert Comment

by:svetaye
ID: 20344992
Try to remove checkbox of the Cache Mode.
0
 

Author Comment

by:zaldivar05
ID: 20345016
where is that checkbox at?
0
 
LVL 11

Expert Comment

by:svetaye
ID: 20345040
Tools->Account->Account properties
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
LVL 11

Expert Comment

by:svetaye
ID: 20345044
Go to the Tools menu and choose Account Settings.
Click the More Settings button.
Click the Advanced tab.
0
 
LVL 11

Expert Comment

by:svetaye
ID: 20345048
Sorry, i missed one step:
Go to the Tools menu and choose Account Settings.
Verify that Microsoft Exchange Server is selected in the list and click the Change button.
Click the More Settings button.
Click the Advanced tab.
0
 
LVL 18

Expert Comment

by:Andrej Pirman
ID: 20345065
Svetaye...Zaldivar said, it is POP3 account, not Exchange.

And my 5 cents: a little hiccup might be caused by antivirus, temporarily holding downloaded mail until it is scanned for emails. Outlook keeps connection open and receives keep-alive signals until antivirus finishes scanning.
So, see if those two computers maybe have slower proccessors, or different antivirus. This might be causeing delays before mail actually comes into mailbox.
0
 
LVL 11

Expert Comment

by:svetaye
ID: 20345087
0
 

Author Comment

by:zaldivar05
ID: 20345385
svetaye, when you put al linnk to a possible solution you must see if the problem is solved there. That topic ends like this:

So you have reached the end and don't think you have a solution yet.  This is what I need you to do:

e-mail me

I will then ask for some more information and we can see whether together we can solve the issue.

"

I read all that they says and there is no solution to my problem
0
 

Author Comment

by:zaldivar05
ID: 20345386
labsy I really though it was the antivirus, but I uninstalled it and it does not fix the problem. I am lookng for other programs messing un with the mail but I cant find no one.

0
 
LVL 18

Expert Comment

by:Andrej Pirman
ID: 20346440
I am out of ideas, except of debugging - if Outlook stucks for few seconds after download is finished, I'd observe network traffic (with DUmeter, for example) and proceses running (with procXP, for example) and try to catch-up the process, which causes delay.

Alternativelly, you might try manually connecting to POP3 with telnet, and observe the response of POP3 server. Here are some instructions you need for testing: http://www.artran.co.uk/computers/telnetPOP.html If POP3 server responses without delay at the end, the final hiccup is definitelly caused by Outlook.

Just few ideas, hope, it helps.
0
 

Author Comment

by:zaldivar05
ID: 20424491
The computer brough with the business contact manager for 2007 installed. I uninstalled that and it is working fine right now

thx
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 20615239
PAQed with points refunded (500)

Computer101
EE Admin
0

Featured Post

Tech or Treat!

Submit an article about your scariest tech experience—and the solution—and you’ll be automatically entered to win one of 4 fantastic tech gadgets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question