Solved

two copies of msiexec.exe running continuously

Posted on 2007-11-25
14
2,333 Views
Last Modified: 2008-02-01
Hi,
I'm having problems running some installations on my Windows XP SP2. I get the following error message:

Error 1500: Another installation is in progress. You must complete that installation before continuing this one.

I updated and ran avast antivirus and spybot. I googled and tried some of the solutions. None of them worked but I noticed in the Task Manager that two copies of msiexec.exe are running continuously, and start up again as soon as I end them.

Can someone please help,

Thanks.
0
Comment
Question by:hudasarfraz
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
14 Comments
 
LVL 11

Expert Comment

by:bsharath
ID: 20345280
I think a restart should be fine.
http://support.microsoft.com/kb/236456
Or
It seems that the windows installer service may be set on automatic, it should be on manual, here's how to fix it:

go to start > run
type in services.msc and hit enter
scroll down to Windows Installer Service
Right click on it and go to properties
Then set it to Manual
Or these
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21385107.html#a13816343
0
 

Author Comment

by:hudasarfraz
ID: 20345425
- restart doesn't work
- windows installer service already set to manual
- re-registering the windows installer (as described in the link) didn't work
- when I tried to re-install the Windows Installer I got this message:

Setup was unable to stop the following service:
Windows Installer

Are there any other suggestions? I still have 2 copies of msiexec.exe running continuously, isn't there something that can help me find out what causes them to re-start when I end the process?

Thanks.
0
 
LVL 22

Expert Comment

by:orangutang
ID: 20346275
Also, download and open Process Explorer (http://www.microsoft.com/technet/sysinternals/utilities/processexplorer.mspx), double-click both of the msiexec.exe processes and tell us the "Command line" of each process. Also, try Dial-a-fix (http://wiki.djlizard.net/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles). Also, try SUPERAntiSpyware (http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE) just in case. And check your event viewer for anything related to your problem.
0
Instantly Create Instructional Tutorials

Contextual Guidance at the moment of need helps your employees adopt to new software or processes instantly. Boost knowledge retention and employee engagement step-by-step with one easy solution.

 
LVL 2

Expert Comment

by:pinkisthenewblue
ID: 20350820
May be worth a shot to use MSCONFIG to remove the app from startup. If this works once and then falls back to the same problem, ammend the value of the reg key to blank and remove all permissions on it. This should stop it from re-creating.
0
 

Author Comment

by:hudasarfraz
ID: 20351002
Command line for each process using Process Explorer:

C:\WINDOWS\system32\msiexec.exe /V
C:\WINDOWS\system32\MsiExec.exe -Embedding 995CF1AA1CBBC0B671C2495651A7ADDB M Global\MSI0000

The second one seems to be a child process of the first one.

Thanks for the help, I'm going to try out the other stuff now.

0
 

Author Comment

by:hudasarfraz
ID: 20351095
Tried Dial-a-Fix,
Gives the following message when unregistering the Windows Installer:

Another installation is already in progress. Complete that installation befor proceeding with this install.
0
 

Author Comment

by:hudasarfraz
ID: 20351195
From event viewer:

2 MsiInstaller warnings for today, descriptions as follows (I will look them up, cannot figure out what they mean atm):

1) Detection of product '{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}', feature 'Redist_Package', component '{DC4F6BF3-9CDC-4DA1-9E18-E9FA1539910B}' failed.  The resource 'HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\2001' does not exist.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

2) Detection of product '{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}', feature 'Redist_Package' failed during request for component '{7DD61C22-61FD-40E9-9EEA-98D7DA3BAAA2}'

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

0
 

Author Comment

by:hudasarfraz
ID: 20351213
Unable to install superantispyware due to initial problem.
0
 

Author Comment

by:hudasarfraz
ID: 20351284
"May be worth a shot to use MSCONFIG to remove the app from startup."

Which app?  I tried MSCONFIG and I can see 2 blank entries in my StartUp items, should I remove them?
0
 
LVL 22

Expert Comment

by:orangutang
ID: 20351294
It seems like you have a problem with your .NET Framework 1.1
Try uninstalling it with the Windows Installer CleanUp Utility(http://support.microsoft.com/kb/290301) and then reinstalling it.
0
 

Author Comment

by:hudasarfraz
ID: 20351374
Can't run the cleanup utility, get the same error:

Error 1500. Another installtion is in progress. You must complete that installation before continuing this one.

Thanks for the help.
0
 
LVL 22

Accepted Solution

by:
orangutang earned 500 total points
ID: 20351438
Oh yeah, I forgot about that. See if this works:
https://filedb.experts-exchange.com/incoming/ee-stuff/5818-Windows-Installer-Clean-Up.zip
It's from the installed program on my computer.
0
 

Author Comment

by:hudasarfraz
ID: 20351683
Thank you!!!! It's fixed. I can still see .net framework listed in my installed programs after I removed it using ure cleanup utility, but I removed it, restarted and re-registered msiexec using Dial a fix and things seem to be ok now. Thank you very much.
0
 
LVL 22

Expert Comment

by:orangutang
ID: 20351709
Did you remove the .NET Framework 1.1? There are probably two versions of it on your computer (1.1 and 2.0). Also, make sure to reinstall .NET Framework 1.1.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
There's a multitude of different network monitoring solutions out there, and you're probably wondering what makes NetCrunch so special. It's completely agentless, but does let you create an agent, if you desire. It offers powerful scalability …

690 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question