Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.
One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.
http://support.microsoft.com/kb/236456
Or
It seems that the windows installer service may be set on automatic, it should be on manual, here's how to fix it:
go to start > run
type in services.msc and hit enter
scroll down to Windows Installer Service
Right click on it and go to properties
Then set it to Manual
Or these
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21385107.html#a13816343