Beaucairej
asked on
Cannot connect new Samsung SmartPhone to ActiveSync with WIN XP machine.
I just bought a new Samsung SCH-i760 Smartphone. It came with ActiveSync 4.5 and when I install it on my WIN XP machine it never makes a connection. When I install it on my Vista machine it installs and connects fine. I have removed everything from the start up using msconfig. I have installed it from the disk that came with it as well as downloading a copy from the MS site. I have turned off Windows firewall, even though there are exception rules in the firewall. Nothing I do seems to make a difference, the only way I can get it work is by putting it on the Vista machine. Only problem, I don't have Office on that machine and I do not intend to get a copy for that machine.
Hi,
as far as I know you may need to open some ports (like 5900) on XP firewall to get it working
BR,
Alex
as far as I know you may need to open some ports (like 5900) on XP firewall to get it working
BR,
Alex
Beaucairej,
Are you able to fully sync with the Vista box or is it simply recognizing the device? Vista comes with the mobility center so the device would be recognized right out of the box.
Are you connecting via usb?
Here are a couple of things you can try:
Go to Programs, Wireless Sync, Settings, Activesync, and make sure it is set to enable.
Also, in the device you can try to delete the partnership and let it recreate itself. To do this you simply go to ActiveSync, Options, and then it'll give you a list of PC's you've sync'd with before.
Simply delete any partnerships you have there and then plug the device back into your XP box. ActiveSync should launch a wizard.
P.S. You could always install a free alternative to MS office on the vista machine and use that. Personally I like IBM's new symphony: symphony.lotus.com OR:
The open source alternative is www.openoffice.org
Are you able to fully sync with the Vista box or is it simply recognizing the device? Vista comes with the mobility center so the device would be recognized right out of the box.
Are you connecting via usb?
Here are a couple of things you can try:
Go to Programs, Wireless Sync, Settings, Activesync, and make sure it is set to enable.
Also, in the device you can try to delete the partnership and let it recreate itself. To do this you simply go to ActiveSync, Options, and then it'll give you a list of PC's you've sync'd with before.
Simply delete any partnerships you have there and then plug the device back into your XP box. ActiveSync should launch a wizard.
P.S. You could always install a free alternative to MS office on the vista machine and use that. Personally I like IBM's new symphony: symphony.lotus.com OR:
The open source alternative is www.openoffice.org
ASKER
Mikal613:; It never makes a conection. I tried using the two USB ports on the front of the machine and 4 on the back, nothing from any of them.
itsluy: I am able to fully sync with the Vista box. I am connecting via a USB. I did the Programs, Wireless Sync, Settings, Activesync, still nothing.
In the device a partnership is never created.
The VIsta box is used for testing, all my office stuff is on the WIN XP box.
itsluy: I am able to fully sync with the Vista box. I am connecting via a USB. I did the Programs, Wireless Sync, Settings, Activesync, still nothing.
In the device a partnership is never created.
The VIsta box is used for testing, all my office stuff is on the WIN XP box.
hi,
look e.g. into WCESCOMM.log in %TEMP% folder on desktop. I bet you will see there that ActiveSync can't connect on port 900 or 990. You might try to open that port on XP firewall
BR,
Alex
look e.g. into WCESCOMM.log in %TEMP% folder on desktop. I bet you will see there that ActiveSync can't connect on port 900 or 990. You might try to open that port on XP firewall
BR,
Alex
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Also, in task manager's processes tab, ensure that the following services are running before you connect:
WCESMgr.exe
wcescomm.exe
rapimgr.exe
WCESMgr.exe
wcescomm.exe
rapimgr.exe
Just curious as to what the solution was?
Did you plug it into a different USB port?