How can I ensure good photos using HP deskjet 1220c with XP using HP driver for XP ?

I have an HP deskjet 1220C and I am having trouble with the photos I print.  I downloaded the drivers for XP from the HP web site.  However, my photos are printing with a lot of red.  They do not have any resemblance to the way they look on my screen.  I can print the same photos on my Epson, and they come out just fine.  Any suggestions?
MomForLifeAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
☠ MASQ ☠Connect With a Mentor Commented:
Sounds like you are getting no cyan (blue) ink out of the cartridge.
If it is a new cartridge check the tape has been removed completely. Try blotting it with some damp paper to see if any blue ink comes out, if it does the contacts on the cartridge may need cleaning.  Ideally try a new tri-color (78) cartridge and again print a test page.
0
 
☠ MASQ ☠Commented:
Does the self-test page (press and hold the resume button) on the 1220C have a normal color balance?
0
 
MomForLifeAuthor Commented:
The test page has black, red and yellow bars.  At the bottom of the test page there are 4 bars one is black, then a white space, red bar, yellow bar and then black.  I just replace my ink cartridges and there is no indication on the printer that it has a problem with my cartridges.
0
Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
MomForLifeAuthor Commented:
I just printed out a photo of my son wearing a blue jacket.  The jacket comes  out with a pink color on paper.  Could there be something wrong with my ink cartridges?
0
 
MomForLifeAuthor Commented:
I'll try cleaning the contacts and if that doesn't work, I'll get a new cartridge and see if that will work. Thanks
0
 
nobusCommented:
try this :
open a word document and draw some forms: rectangle, circle, whatever  
now color each one in 1 color : red, blue green yellow . . . then print it.
Now you know what to expect - if not ok, i would test the printer on another PC, if it is bad there too - you have a bad printer
0
 
MomForLifeAuthor Commented:
It turned out to be a bad cartridge.  I bought another one and now photos are printing out good.  It's just too bad the previous cartridge was bad - it wasn't cheap.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.