Solved

display the display name instead if the email address

Posted on 2007-11-25
6
343 Views
Last Modified: 2010-08-05
Hi
we have clients who regularly send us emails. We would like these incoming emails to display in outlook with a meaing full name liek Joe Soap and not just the email address of the sender. We have setup one of the senders in AD as a contact with a preferred display and the correct email address but it still appears in outlook as the email address and not the display name .

any ideas?
0
Comment
Question by:kingcastle
  • 2
  • 2
  • 2
6 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 20347553
Hello kingcastle,

The display depends on the sender and his contacts list.  The display name only format (i.e., "John Doe") is used when Outlook matches the entry to a contact. You can enter a name in the To field or all or part of the email address and if Outlook finds a match in your contacts, it uses the email display name from Contacts.

Here are how other formats are displayed
http://www.outlookpower.com/issues/issue200311/00001126001.html

Hope this helps!
war1
0
 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 20348842
0
 

Author Comment

by:kingcastle
ID: 20349316
hi
what if i  have setup all the address as contacts in the global address list? but it still displays all the incoming emails as the email address instead of the display name.

cheers

0
Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 20349444
is the setting mentioned in the kb article enabled or disabled?
0
 

Author Comment

by:kingcastle
ID: 20349467
its set as the default in other its never been changed from install

I would have thought that if i added a contact to my servers global address list and that contac sent me an email i thought that it would have come into my outlook as the display i set on the server regardless if i had the contact in my personal contacts list.

cheers
0
 
LVL 97

Expert Comment

by:war1
ID: 20350988
The display name depends on the sender, not in the recipient.  Check the link that I posted in the first post.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…

789 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question