SBS 2003: Monitoring and Reporting not generating/sending outbound alerts.
Posted on 2007-11-25
We are an IT solutions company and have 90%+ of our customers running on SBS 2003. All of our servers are up to date in terms of hot fixes and service packs. Ever since we installed WIndows 2003 SP2, all of our 2003 Small Business Server's fail to send the monitoring and reporting alerts.
Everything was fine before SP2. Even new SBS 2003 R2 servers don't seem to work correctly - what is going on? Is anyone else experiencing this and how does one fix it?
I have reinstalled the monitoring and report feature numerous times both through Server Management and SBS Setup. It all appears to be working except for the Alerts. I get the email message to confirm the reporting configuration when I first configure it but after that I no longer receive alerts!