Microsoft, Windows XP with SP2,, DCOM Event ID 10010 with error 0x8008005

Posted on 2007-11-25
Last Modified: 2013-11-25
Hello All!!

This morning I tried to upgrade my PC with the new ventrilo client(3.0.1), VOIP, and in doing so I found out that I can not install any programs.  I have a warning and an error in the event viewer.  Here they are below....

Source: DCOM  ID: 10010

The server {000C101C-0000-0000-C000-000000000046} did not register with DCOM within the required timeout.


Source: MsiInstaller ID: 1015

Failed to connect to server. Error: 0x80080005

I haven't needed to install anything on my PC in a long time.  Windows Update service installed a security update yesterday Nov 24, 2007.  If there is any other information any one needs please let me know.

Question by:Qujickue
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Expert Comment

ID: 20347915
check if these services are running on your system

DCOM Server Process Launcher
Remote Procedure Call (RPC)
Windows Installer

Expert Comment

ID: 20347916
Here is a microsoft KB document.

Author Comment

ID: 20347945
Thanks for the quick response ashutosh_kumar:.

DCOM server Process launcher    Started and it is Automatic.
Remote Procedure Call (RPC)        Started and it is Automatic.
Windows Installer                          Not Running but is set to manual.
SharePoint Admin?

Enable Your Employees To Focus On The Core With Intuitive Onscreen Guidance That is With You At The Moment of Need.

LVL 32

Expert Comment

ID: 20348961
If that doesn't work - try running the windows installer cleanup utility:
LVL 32

Expert Comment

ID: 20348965
Sorry - ignore the previous comment - this installer uses the Wise installer.

Author Comment

ID: 20388201
I have been gone all week and just got back yesterday evening.   I have tried what everyone has said but I still can not install or uninstall anything.  If anyone has any other ideas please let me know

Author Comment

ID: 20388373

I can install/uninstall programs that do not use the wise installer but if it does I can not.
LVL 32

Accepted Solution

and235100 earned 250 total points
ID: 20389462
Have you tried re-running the Windows Installer 3.1 setup?

Run the setup - restart - and try installing/uninstalling again.
If that doesn;t work - a repair install will be the only quick way to resolve the issue:

Author Comment

ID: 20389844
Yes i have re-ran the Windows Installer 3.1 Setup but it did not work.

The only problem trying to do a repair install is I do not have a Windows XP Pro CD to boot from.  

Author Comment

ID: 20390484
and235100, do you have any other ideas??

Author Closing Comment

ID: 31410910
I got a Windows XP Pro CD from a friend and did the repair install.  Now everything is working fine.  Thanks a lot.
LVL 32

Expert Comment

ID: 20424195
Glad that I could help.
Thank you.

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
sumHeights2  challenge 7 138
Which browser works with XP 16 570
Message not shown 5 103
Run Access2013-32bit under WinXP? 4 130
We have adopted the strategy to use Computers in Student Labs as the bulletin boards. The same target can be achieved by using a Login Notice feature in Group policy but it’s not as attractive as graphical wallpapers with message which grabs the att…
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
The goal of the video will be to teach the user the concept of local variables and scope. An example of a locally defined variable will be given as well as an explanation of what scope is in C++. The local variable and concept of scope will be relat…
The viewer will learn how to pass data into a function in C++. This is one step further in using functions. Instead of only printing text onto the console, the function will be able to perform calculations with argumentents given by the user.

737 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question