Cannot setup fax account
Posted on 2007-11-25
I have two user accounts on my system - both administrator accounts. One is a local account; the other a domain account.
Using the local account, I was able to setup a fax account with no problem and send and receive faxes.
Using the domain account, I cannot add a fax account. The wizard begins, I type in a name for the fax, then the next screen simply says "an error occurred; wait to setup an account or contact your administrator."
Obviously, this is a completely erroneous error message. I've verified that the modem is working correctly and responding to its diagnostic test just fine. My user account has full admin privileges and the security settings match those when I'm logged in using my local account.
Does anyone have any idea what is wrong or how to correct this?