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Unable to acquire network address, whether using static ip address or dhcp

Posted on 2007-11-26
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Last Modified: 2010-04-21
I am unable to accquire an IP address on a Dell D400 running XP using a LAN network connection. It continually tries to accquire an ip address
I know it is not a hardware issue because if I log in as another user it works fine, so there is obviously a problem with the users profile. I am also able to connect fine using a wireless connection.
I have also tried setting an static ip address but it continues to try and acquire an dhcp address
 There is nothing in te event log that appears to point to the issue
I can delete the profile and start again (as Ive undetaken this option previously)but would like to resolve it without doing that if possible.

Many Thanks

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Question by:eygtss
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Lamont77 earned 250 total points
ID: 20349222
If you have wireless software I would look into the possibility that that software is managing the LAN connection too and anything you change from Micrsofts LAN properties is not authorative.

However that is unlikely as wireless software only usually manages the wireless and not the wired. I would consider resetting your TCP/IP stack:

Open up a command prompt and type in "netsh int ip reset resetlog.txt" (wihtout the quotes). Failing this you can use the app found here http://www.snapfiles.com/get/winsockxpfix.html

Let us know how you get on.
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by:eygtss
ID: 31410947
Many thanks for the solution, it worked a treat!
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