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ws ftp transfer manager disappeared

Posted on 2007-11-26
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Last Modified: 2013-11-29
Hello
I have been using ws ftp v 7.5 for some time. Suddenly Transfer Manager has disappeared.
If I go to view - Transfer Manager and select it it does not get ticked and does not show.
Any ideas how I can get it back please
Thanks John
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Question by:johnhardy
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7 Comments
 
LVL 32

Expert Comment

by:and235100
ID: 20349211
re-download and reinstall the WS_FTP software?
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Author Comment

by:johnhardy
ID: 20349396
Thanks
For some reason I could not download the software again but I found the original zip file So reinstalled.
Unfortunately all of the site details have disappeared so I will have to recreate these unless I can find the file where these details are kept.
I do have a back up.
Have you any idea what that file may be called please?
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LVL 32

Expert Comment

by:and235100
ID: 20349437
I haven't used the software before - but I would have thought that the configuration/information would be stored in C:\Documents and Settings\All Users\Application Data\Ipswitch - but if it was in the program dir - then you will have lost the info during a reinstall.
Apologies that I cannot be of more help.
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Author Comment

by:johnhardy
ID: 20349686
Thanks for that,

My old files were in allUsers but my new files are in myusername. I uploaded the files to that new path and all seems to be working. Does that sound in order to you?
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Accepted Solution

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and235100 earned 500 total points
ID: 20350159
Yes - fine.
Please allocate points as you see fit - if the original problem is resolved.
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Author Comment

by:johnhardy
ID: 20350461
Thanks
OK
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LVL 32

Expert Comment

by:and235100
ID: 20350582
Thank you.
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