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where do replies received from email sent to incorrect recepients go

Posted on 2007-11-26
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Last Modified: 2010-04-19
Hi

i have a customer who when they send email to incorrect addresses, they do not receive a reply informing them.  if i send an email to the same incorrect address from a different network, i do receive an email telling me.

the customer is using outlook 2003 and exchange 2003 as part of sbs 2003....

where can i find where these replies are going?

ger
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Question by:gerpaqit
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by:Sembee
ID: 20349336
That depends on the configuration of the remote server and some element of local.

On Exchange 2003 on Windows 2003 (including SBS 2003) you should configure recipient filtering. (htp://www.amset.info/exchange/filter-unknown.asp). This forces the sending server to generate an NDR. If you don't then the email will be delivered to Exchange and then Exchange will try and send an NDR back out again. Some email administrators configure their servers not to send an NDR, which means the messages are just dropped. For obvious reasons not sending an NDR is bad practise.

Simon.
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Author Comment

by:gerpaqit
ID: 20349816
that is not the case here though as i do get a reply when i send to the same wrong address from a different network.
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Sembee earned 1500 total points
ID: 20349874
Some sites and third party applications will suppress or block NDRs.
When you get NDRs from the other site, which server generates them? Is it the sending server or the recipient server?

Simon.
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