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Microsoft, Outlook, 2003 Calendar Sync Problems

Posted on 2007-11-26
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Last Modified: 2009-03-20
I am using Outlook 2003 along with Exchange 2003. Outlook seems to have lost ebtries from some days in my calendar. This only seems to be a problem with Outlook istself as wheen viewing the calendar from OWA then all entries are where they should be. I have tried removing the Outlook profile fromt the local PC and re-adding, but stilll same. Your help on this is most appreciated.
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Question by:m1ndg4m3
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LVL 104

Expert Comment

by:Sembee
ID: 20349580
When you deleted the profile, did you also remove the OST file?
Have you checked there isn't a view that could be hiding the entries you cannot see?

Simon.
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Author Comment

by:m1ndg4m3
ID: 20350785
No i didnt remove the OST file, maybe i should try that. Yes i checked most filters and view settings i could think of, but none seem to relate to the issue.
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Author Comment

by:m1ndg4m3
ID: 20357106
Ok have tried completely deleted the ost files too. No change. I am testing this by looking at a particular date. Now on that date in OWA there is a full day of appointments, but in Outlook nothing. Very strange indeed.
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Author Comment

by:m1ndg4m3
ID: 20357517
I found a similar problem here -

http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_21755080.html

And sure enough when i turn off cache mode, all calendar items appear. I have tried all solutions in the above article but still no solution. Any ideas?
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LVL 104

Expert Comment

by:Sembee
ID: 20357571
OWA and out of cached mode is using a live connection to the database. Cached mode is using an offline copy of the data.
Does the problem follow to another machine?

Simon.
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Author Comment

by:m1ndg4m3
ID: 20358166
Yes this i what i am saying the problem dissapears when using the live connection. I have tried this on another system and no the problem does not follow, so seems to be this particular system that is the problem. But i have deleted the cache a few times now and still the problem. Could it be a posible disk fault i ask myself?
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Accepted Solution

by:
Sembee earned 2000 total points
ID: 20360103
If the problem does not follow to another machine then it comes down to one of three resolutions.

1. New Outlook profile
2. New Windows profile
3. Wipe the machine.

I find nothing else works when Outlook is playing up.

Simon.
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Author Comment

by:m1ndg4m3
ID: 20365433
In correction to what was earlier stated, the problem has indeed followed to another machine. Again the only way to correct this is by turning off cache mode. For the moment this is what i have done, to keep the guy working until i find a solution.
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