Create/Use email stationary only on outgoing message,not on customer reply
Posted on 2007-11-26
I've created an email background in Illustrator and saved it as a low resolution JPEG. This background shows opening hours, tel & fax nrs, our company logo, etc ....
We are planning to use this as the default stationary on all workstations for outgoing email messages.
Sending is fine (test fase), and the background looks OK ,if i say so myself.
However, when a possible client replies to our email, the background is used again on His/Her email answer
This is not good, because the top of the stationary is quite dark , so the addressee has to "enter" a couple of times so they can type below the top piece of our stationary. This is because the addresse start typing on top of the email, directly in the header of the stationary. Our "setup" stationary already includes already some enters so for our users it is not a problem. They start typing below the header
How can i set up an email stationary that will only be used on outgoing messages and not on reply and/or forward ?
Also some suggestions on creating the stationary background in another program could be useful. Since the background still remains and 65kb without text input from our clients. It is now treated as a JPEG background.