Exchange 2003 Message Tracking Center confusion
Posted on 2007-11-26
A user reported that she received an NDR over the weekend. She claims that she did not send the message. I checked her mailbox, deleted items, recovered deleted items, nothing that suggests she sent the message. So I'm thinking it may be spam or she's part of a group she doesn't know about.
I logged onto Exchange (2003 SP2) and opened the message tracking center. I punched in her account and the time frame when the message was sent. It shows the message originating from her, however it's first email@example.com. All of the other messages show her display name. My understanding is that if you don't see the display name, it's spam.
Here's my question. The firstname.lastname message was shown as being delivered to a lot of people in our organization. Yet when I went to someone to see if they received it, they have no record of it. If this is spam, why would it show up in the Message Tracking Center? We have strict restrictions on what is allowed to connect and relay to our server. I checked those settings again this morning and nothing has changed.
Can someone please tell me why this is showing up in the Message Tracking Center and how concerned, if at all, I should be.
Thanks a lot!