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InPageCoFire Error: nlslexicons0009.dll

Customer is having a boot / login error in Windows Vista.  I know that surprises everyone since Vista is the perfect operating system...just ask MS.  I am finding no useful information on any of the keywords from this crash -- though I am finding a lot of other people who are experiencing similar problems.  

His computer is not in front of me yet, so I don't have the exact error message.  Will add it to the discussion if we cannot resolve it without.

Error is related to InPageCoFire
Damaged file is nlslexicons0009.dll
Error status is C000009C

Any initial help?
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ITnavigators
Asked:
ITnavigators
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1 Solution
 
kgreeneitCommented:
Hi there, I've seen a similar error to this on a Vista machine with Microsoft Office installed on it. the nlslexicons0009.dll file is a Vista system file referencing as 'Microsoft English Natural Language Server Data and Code'.
I resolved the problem by uninstalling Microsoft Office, downloading and running CCLEANER from www.ccleaner.com (make sure you also run the Registry 'Scan For Issues' option after the initial cleanup, and then when CCLEANER was finished, I reinstalled Microsoft Office and downloaded all of the latest service packs for it.

Hope this helps!
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ITnavigatorsAuthor Commented:
Thanks for the input.  We are checking on a possible hard drive issue that may have caused the problem.  Can't imagine why a relatively new hard drive would fail so soon...oh yeah...because Vista makes it work it's little gibblets off.  :)

Will report back shortly.
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kgreeneitCommented:
no problem, but if the hard drive doesn't resolve the issue, then it could well be the RAM - try replacing this if all else fails!
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ITnavigatorsAuthor Commented:
It was the hard drive.  Warranty replacement and re-O/S has taken care of the problem.  Wish there were more information available about what this error actually means.  Not finding any reference to the problem on Microsoft's website is extremly frustrating, especially since we have seen so many other locations (such as E-E) where people are experiencing issues.

Thanks for the help

 
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Computer101Commented:
PAQed with points refunded (500)

Computer101
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