Solved

Blackberries stop receiving emails after mail box migration

Posted on 2007-11-26
4
666 Views
Last Modified: 2012-05-05
So recently i have migrated exchange mailboxes to a new information store. the problem now is that a good portion of the users stopped receiving emails on thei blackberries. using blackberry enterprise services. tried removing and reactivating users, no good. restarted all services. any advice would be appreciated
0
Comment
Question by:MRapacz
  • 2
4 Comments
 
LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 20351595
Almost certainly permissions.
Did you ensure that the BESADMIN account has the relevant permissions on the new server?

Simon.
0
 
LVL 3

Expert Comment

by:TTCTECH
ID: 20375486
I use BES for Domino, so this might be different.  Do you browse to the new mailbox location when re-adding the user (seems like it might be a data "pointer" issue).
0
 
LVL 5

Expert Comment

by:tlbrittain
ID: 20445049
Have you tried running the handheld cleanup utility?
0
 
LVL 3

Expert Comment

by:TTCTECH
ID: 20448783
This issue was related to a corrupted BES registry entry which was retaining a previous password.   Recreating the string resolved the issue.
0

Featured Post

What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

Join & Write a Comment

We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now