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I use BES for Domino, so this might be different. &nbsp;Do you browse to the new mailbox location when re-adding the user (seems like it might be a data &quot;pointer&quot; issue).
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I use BES for Domino, so this might be different.  Do you browse to the new mailbox location when re-adding the user (seems like it might be a data "pointer" issue).

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Have you tried running the handheld cleanup utility?
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Have you tried running the handheld cleanup utility?

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This issue was related to a corrupted BES registry entry which was retaining a previous password. &nbsp; Recreating the string resolved the issue.
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This issue was related to a corrupted BES registry entry which was retaining a previous password.   Recreating the string resolved the issue.

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So recently i have migrated exchange mailboxes to a new information store. the problem now is that a good portion of the users stopped receiving emails on thei blackberries. using blackberry enterprise services. tried removing and reactivating users, no good. restarted all services. any advice would be appreciated
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So recently i have migrated exchange mailboxes to a new information store. the problem now is that a good portion of the users stopped receiving emails on thei blackberries. using blackberry enterprise services. tried removing and reactivating users, no good. restarted all services. any advice would be appreciated

Blackberries stop receiving emails after mail box migration

BlackBerry is a line of wireless handheld devices and services designed and marketed by BlackBerry Limited. BlackBerry devices can record video, take photos, play music and also provide functions such as Web-browsing, email messaging, instant messaging, and the multi-platform BlackBerry Messenger service, and specializes in secure communications and mobile productivity.

BlackBerry

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.