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Shares located on iscsi are lost after reboot

Posted on 2007-11-26
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Last Modified: 2010-05-18
Hi,

We have an Promise isci (Vtrak m500i) attached to a Dell poweredge (two different ones actually)  via a Qlogic QLA4010.  Everything works great except all of the network shares that we've created on iscsi are lost every time the system restarts.  I'm guessing this a service dependency problem but I'm not sure where to begin.  

Thanks,
Kirk

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Question by:kguger
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7 Comments
 
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Expert Comment

by:Pete Long
ID: 20352135
Dont throw something heavy at me - but you have set the shares to "Reconnect at Logon" in the iSCSI initiator settings havn't you?
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Author Comment

by:kguger
ID: 20353313
hmm, If I hadn't would I lie now????  

The qlogic 4010 is acting in place of the initiator, and I didn't see any "reconnect at login" settings in SANsurfer - Although I think it is moot as I can see the volumes just fine it just the network shares that are disappearing.    That why I think it may be a dependent / service order  issue - ie windows is trying to start the shares before the drive becomes available - they fail and then the drive becomes available.  That my expert "I've never had an iscsi before" working theory.   Of course I don't know what to do with that theory.

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Author Comment

by:kguger
ID: 20458213
After a bit of a hiatus let me add that we're using Windows standard 2003 - 64-bit SP2.  I mention this because it seems as though SP1 on a second machine worked fine and broke after the SP2 update.  
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Expert Comment

by:jpolman
ID: 20884137
Ok guys,

I found a solution..... It seems that SP2 (W2K3) has taken care of some security issue's.

I had the same problems as the Topic starter and fooled arount with some settings. First I thought updating iSCSI initiator would do the trick, but then I realized that Powerpath could be the cause of the problems(we use EMC Centera systems). Since Powerpath uses the iSCSI interface!!

Could it be that iSCSI initializes on system boot and that Powerpath needs to be granted sufficient rights to access  and use the iSCSI interface??? I think so (although my colleague's disagree... typical stubborn sysadmins ;) ).

I changed the logonrights of the service EMC PowerPath in the services management console to logon with a account that at least have "local administrator rights", and this workt 100% of the times!!

But I  like to know why?? why does powerpath need "local admin rights" to reconnect shares after reboot(because it makes use of a network like service??)

Greetzzz

Jordy
 
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Expert Comment

by:xGRAPHITE
ID: 20904154
Same problem here, can't seem to get shares up after restart.  Have to manually reset them.
 
Dell Power Edge servers.
WIN2K3 server, all updates.

About halfway down, it talks about dependency.

http://support.microsoft.com/kb/870964

Fixed my problem, hope it helps someone else.
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Expert Comment

by:gnssupport
ID: 21349642
Thanks, xGRAPHITE, that fixed our problem too.
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Accepted Solution

by:
kguger earned 0 total points
ID: 21350645
Finally!!  Problem solved.  The latest Promise 500i Firmware that was released 2/1/2008 fixes the problem.  I removed the dependency per XGraphite and that didn't seems to break it again.  

A little research - Since we're using the 4010 that should always be initialized befor LanMan so that's why we weren't affected by the dependency.  

Thanks to Everyone for their input.  
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