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See one of the following for more info depending on your particular situation: &nbsp;<br />
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<a href="http://support.microsoft.com/kb/q258527/" rel="ugc nofollow">http://support.microsoft.com/kb/q258527/</a><br />
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<a href="http://support.microsoft.com/kb/831601" rel="ugc nofollow">http://support.microsoft.com/kb/831601</a>
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See one of the following for more info depending on your particular situation:  

http://support.microsoft.com/kb/q258527/ [http://support.microsoft.com/kb/q258527/]

http://support.microsoft.com/kb/831601 [http://support.microsoft.com/kb/831601]

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I don't think the user (receipient) has ever had a Digital ID/certificate. I believe the sender is the only one in this situation who has a digital ID/certificate. Is there a way for the sender to pass his public key to my user so that the email message can be accessed?
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I don't think the user (receipient) has ever had a Digital ID/certificate. I believe the sender is the only one in this situation who has a digital ID/certificate. Is there a way for the sender to pass his public key to my user so that the email message can be accessed?

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One of my users is getting this error message whenever she attempts to open a particular message in her inbox. The user does not have a Digital ID of their own and this is the first time she has experienced this problem. How can this user gain access to this e-mail?
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One of my users is getting this error message whenever she attempts to open a particular message in her inbox. The user does not have a Digital ID of their own and this is the first time she has experienced this problem. How can this user gain access to this e-mail?

Can't open this item. Your Digital ID name can not be found by the underlying secruity system.

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.