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Posted on 2007-11-26
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I re-installed Server 2003 on a server today.  After applying all updates and installing Office 2003, I got a message that there was a Fatal Error during installation.   After closing the error message, I got another window that said Microsoft SQL Server 2005 Setup has encountered a problem and will end, asking me to either send a report to Microsoft or don't send one.

I clicked the link on this message to open up the error report.  It said the following...

Error signature
EventType : sql90setup     P1 : installdtsaction.11     P2 : 0x643    
P3 : sqls__installpackageaction__perform     P4 : 0x643    
P5 : packageengine_installpackageaction.cpp@167    
P6 : setup.exe@2005.90.1399.0     P7 : none    

Reporting details
This error report includes: blah blah blah

I clicked the link for "View the contents of the error report" on this window which told me the following file was going to be sent in the report...

C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\SqlSetup0001.cab

I didn't send the report.  I don't see a point.  No one gets back to me with a solution.  So I posted here.

This is a completely fresh installation of SQL Server Enterprise 2005.  I had no problems during installation of the operating system, although anytime I rebooted the server during the update process, I did get an error saying that one or more services did not start on boot and to check Event Viewer.  The following are those error messages in Event Viewer...

Event Type:      Error
Event Source:      Userenv
Event Category:      None
Event ID:      1030
Date:            11/26/2007
Time:            2:46:26 PM
User:            NT AUTHORITY\SYSTEM
Computer:      TEST
Description:
Windows cannot query for the list of Group Policy objects. Check the event log for possible messages previously logged by the policy engine that describes the reason for this.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

AND...


Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7026
Date:            11/26/2007
Time:            2:47:46 PM
User:            N/A
Computer:      TEST
Description:
The following boot-start or system-start driver(s) failed to load:
i8042prt

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Could any of these be causing my woes?
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Question by:sedberg1
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Accepted Solution

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QPR earned 2000 total points
ID: 20352853
The following boot-start or system-start driver(s) failed to load:
i8042prt
this is a usb mouse and/or keyboard driver problem. Not sure if it would have anything to do with your sql install unless one failed to respond during install.
Do you have a different keybord/mouse you can test with. TryPS2 if you have access to any
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Author Closing Comment

by:sedberg1
ID: 31411098
Removed USB keyboard as suggested.  Tried installation of SQL again.  This time, it worked, and there are no errors about system-start driver i8042prt.

As for the first error, still haven't figured this out.  Obviously something related to Group Policy, but don't see anything wrong in Group Policy settings.
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