Print layout view not recognizing top and bottom margins

a new word document in print layout view shows a zero margin at the top and bottom.  If I do a print preview or actually print the document, it comes out as expected.  I have reset the top/bottom margins, but still no change.  I can try installing (which will update the templates), but trying to not do that.
occAsked:
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GrahamSkanConnect With a Mentor RetiredCommented:
Tools/Options, View tab will find the 'White space between pages' checkbox. That switches the view.

Also, if you hover the mouse cursor at the very top of the document, you will see the icon change to look like a horizontal split. Left-clicking will toggle between seeing and hiding the white space.
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occAuthor Commented:
it works!!  I was driving me crazy.  I added a template for APA formatting and thought maybe I had broken something.
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GrahamSkanRetiredCommented:
We get that question about once a week :)
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