Solved

Unable to delete contacts on iphone or sync w/ outlook 2007

Posted on 2007-11-26
2
15,977 Views
Last Modified: 2008-02-01
Hi Folks,
I have an iphone that got multiple contacts on the phone due to a sync issue.  I am trying to delete all the contacts on the iphone and start over.  I tried deleting all the contacts in Outlook and re sync however it puts all the contacts from the phone back into outlook.  iTones doesn't give me directional sync capablility.  How is it done?  Hard reset the phone?  How is one suppose to delete even 1 contact out of the phone?  Seems Apple missed this one.
Any help is appreciated
dwcorwith
0
Comment
Question by:dwcorwith
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 3

Accepted Solution

by:
griffinaz earned 250 total points
ID: 20366921
Within Itunes you have the ability to do directional syncronization from the desktop to the phone but not the other way around.  Go into Itunes, wait for the iPhone to show in the device list on the left.  Click on the iPhone, go to the Info tab and then scroll all the way to the bottom.  There is an option there to replace information on the phone.  If this is not checked then the information on the phone and the information on the computer are merged.
To delete a contact on the phone itself, open the contacts, select the individual record you wish to remove.  Once it opens you will see a listing of the phone numbers associated with that contact.  In the upper right corner is an Edit button.  Select this, on the next screen that opens scroll all the way to the bottom and there is a "Delete Contact" button.  
0
 
LVL 2

Author Comment

by:dwcorwith
ID: 20401943
Thanks,
I was able to delete the contacts in outlook 2007 and after 3 syncs it followed by deleting all the contacts on the phone.  I didn't happen on the first sync.
0

Featured Post

[Live Webinar] The Cloud Skills Gap

As Cloud technologies come of age, business leaders grapple with the impact it has on their team's skills and the gap associated with the use of a cloud platform.

Join experts from 451 Research and Concerto Cloud Services on July 27th where we will examine fact and fiction.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
Users will learn how to set proper sequence settings, scale images, paste attributes, add transitions, fades, and music. Open up Final Cut Pro 7 and Create a new Project: Set the Sequence Settings. a) Click File > Easy Setup > Format > Apple ProRe…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question