Solved

Unable to delete contacts on iphone or sync w/ outlook 2007

Posted on 2007-11-26
2
15,939 Views
Last Modified: 2008-02-01
Hi Folks,
I have an iphone that got multiple contacts on the phone due to a sync issue.  I am trying to delete all the contacts on the iphone and start over.  I tried deleting all the contacts in Outlook and re sync however it puts all the contacts from the phone back into outlook.  iTones doesn't give me directional sync capablility.  How is it done?  Hard reset the phone?  How is one suppose to delete even 1 contact out of the phone?  Seems Apple missed this one.
Any help is appreciated
dwcorwith
0
Comment
Question by:dwcorwith
2 Comments
 
LVL 3

Accepted Solution

by:
griffinaz earned 250 total points
ID: 20366921
Within Itunes you have the ability to do directional syncronization from the desktop to the phone but not the other way around.  Go into Itunes, wait for the iPhone to show in the device list on the left.  Click on the iPhone, go to the Info tab and then scroll all the way to the bottom.  There is an option there to replace information on the phone.  If this is not checked then the information on the phone and the information on the computer are merged.
To delete a contact on the phone itself, open the contacts, select the individual record you wish to remove.  Once it opens you will see a listing of the phone numbers associated with that contact.  In the upper right corner is an Edit button.  Select this, on the next screen that opens scroll all the way to the bottom and there is a "Delete Contact" button.  
0
 
LVL 2

Author Comment

by:dwcorwith
ID: 20401943
Thanks,
I was able to delete the contacts in outlook 2007 and after 3 syncs it followed by deleting all the contacts on the phone.  I didn't happen on the first sync.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question