Task 'Microsoft Exchange Server' reported error (0x80040115) : 'The connection to the Microsoft Exchange Server is unavailable. Outlook must be online or connected to complete this action.'

Task 'Microsoft Exchange Server' reported error (0x80040115) : 'The connection to the Microsoft Exchange Server is unavailable.  Outlook must be online or connected to complete this action.'
rmattkeAsked:
Who is Participating?
 
SembeeCommented:
Reinstalling Outlook does not fix these problems. If the issue does not follow the user to another machine, then I only know of three resolutions

- new Outlook profile
- new Windows profile
- wipe the machine.

Verify with another user whether the problem continues across all Windows profiles. If it does then the machine will have to be wiped. Nothing else fixes Outlook issues.

Simon.
0
 
SembeeCommented:
Thanks for that. And your question is?

You have supplied no information at other than a very common error message. Are we supposed to guess versions involved, background to the problem, whether it affects more than one user?

Simon.
0
 
rmattkeAuthor Commented:
Only one user on a Notebook PC, running Outlook 2003 and connecting to Exchange server 2003.
0
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

 
rmattkeAuthor Commented:
The user is able to send emails but not receive, I have tried DNS Flush, Unchecking cash mode, resetting password, rebooting, re-installing Office 2003, re-attaching computer to the network, no luck!
The user is able to ping the Exchange server by name or IP address.
0
 
SembeeCommented:
If it is just one user, does the problem follow the user to another machine?
If not, then try recreating the Outlook profile then the Windows profile.

Simon.
0
 
rmattkeAuthor Commented:
No the problem does not follow to another machine. I logged in as the Administrator profile on the notebook tried to create the users Outlook prifile but had the same result.

Thx
0
 
rmattkeAuthor Commented:
Unortunately there was nothing that could be doen but wipe the machine and start from scratch. Thx
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.