Solved

Deleted Delegate

Posted on 2007-11-26
6
1,614 Views
Last Modified: 2011-10-03
We have a user (Phil)  that had another user (Sharon) delegated in outlook to receive his meeting requests. Now Sharon has left and her account has been deleted.

Whenever anyone sends a meeting request to Phil in Outlook, there is a non-deliverable response sent back from Sharon automatically, see below. How can we remove this account (its not listed as a delegate in Outlook anymore).

Note: personal information replaced with Xx's
==========================================================
Your message did not reach some or all of the intended recipients.

      Subject:      Install Computer
      Sent:      27/11/2007 5:59 PM

The following recipient(s) cannot be reached:

      Sharon XXXXXXX on 27/11/2007 5:59 PM
            The e-mail account does not exist at the organization this message was sent to.  Check the e-mail address, or contact the recipient directly to find out the correct address.The MTS-ID of the original message is:c=US;a= ;p=XXXXXXXX;l=XXXXXX-071127065911Z-12285
            <xxxxxxxxxxx.com.au #5.1.1>
0
Comment
Question by:unlocktechnology
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 29

Expert Comment

by:mass2612
ID: 20356201
Hi,

You can use the MAPI Editor to remove the hidden rule that gets created when a delegate is added to a mailbox.

How to delete corrupted and hidden rules from a single mailbox in Outlook 2003
http://support.microsoft.com/kb/924297

http://technet.microsoft.com/en-us/library/bb508857.aspx
0
 

Author Comment

by:unlocktechnology
ID: 20356205
Thanks for this suggestion I had already tried that and it did not work. In fact I have just discovered the /cleanrules command line switch for Outlook and this did the trick!

Self close, points refund please.
0
 
LVL 4

Expert Comment

by:antioed
ID: 20980586
Straight dope and usage from Microsoft for future reference:

http://support.microsoft.com/kb/826964

Run the Outlook /Cleanrules Switch
1.      Click Start, and then click Run.
2.      Type a quotation mark, type the path of the Outlook.exe file that you noted in the "Determine the Location of the Outlook.exe File" steps earlier in this article, type a quotation mark, type a space, and then type/cleanrules.

For example, if Outlook.exe is in the default location, the command looks similar to the following: "c:\program files\microsoft office\office11\outlook.exe" /cleanrules
3.      Click OK. Outlook starts and the rules are cleared from Rules and Alerts.
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 21638987
PAQed with points refunded (500)

Computer101
EE Admin
0
 
LVL 2

Expert Comment

by:MultiTrends
ID: 24102931
Or you could just remove the delegate from ADUC, Exchange general tab, delivery options... in the send on behalf section, 'remove'.
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

624 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question