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Windows Server 2003 Service Pack 2 (32-bit x86) - Installation Failure - Error Code: 0x8007F0DA

Posted on 2007-11-27
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Last Modified: 2008-02-01
Hi,

I have been trying to install Service Pack 2 but keep getting Error Code: 0x8007F0DA when using the Microsoft Update method.

I have also downloaded SP2 manually but a different error when installing "Setup could not verify the integrity of the file Update.inf. Make sure the Cryptographic service is running on this computer".

I have looked at Microsofts Knowledgebase and worked through their relevant articles but still the installation fails.

This problem is causing all non critical updates to also fail whilst installing e.g. Microsoft .NET Framework 3.0: x86 (KB928416) - Installation Failure - Error Code: 0x8007F0DA

Thanks in advance,

Ted.

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Question by:tedporter
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by:bluetab
ID: 20356781
What postings have you worked through?  If you could let us know it would be helpful so that we don't post the same ones.  Also when you've worked through the postings have you gotten a different error message or the same one.
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bluetab earned 500 total points
ID: 20356788
In the meantime here is a posting that may help (hopefully you haven't tried this one).
http://support.microsoft.com/?scid=kb%3Ben-us%3B822798&x=12&y=10
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Author Comment

by:tedporter
ID: 20357081
Hi,

I tried your link and I had used the KB article before. However, reading it a second time I noticed that I had missed out a critical line of instruction in Method 3. The bit about deleting the tmp*.cat files.

Good and bad news - I actually managed to get the install to work as far as backing up the registry and then I got this dialog box error:

Service Pack 2 Setup Error - Failed to install catalog files.

Any suggestions on this new error? At least we are moving in the right direction.

Regards,


Ted.


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Author Comment

by:tedporter
ID: 20358524
Hi,

Just fixed my problem. It was a comination of the http://support.microsoft.com/?scid=kb%3Ben-us%3B822798&x=12&y=10 link that you pointed me to and me using Method 3 correcly plus this article http://www.mcse.ms/archive/index.php/t-2470334.html.

The trick was this:

Method 3: Rename the Catroot2 folder
Rename the Catroot2 folder (Windows XP and Windows Server 2003 only), and then try to install the program again.

To rename the Catroot2 folder, follow these steps: 1. Click Start, click Run, type cmd, and then click OK.
2. At the command prompt, type the following commands, and then press ENTER after each line:
net stop cryptsvc
ren %systemroot%\System32\Catroot2
oldcatroot2
net start cryptsvc
exit  
3. Remove all tmp*.cat files from the following folder:
%systemroot%\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}  

Note Re Action (3)
----------------------
In addition to the tmp*.cat files I also had to remove the kb*.tmp files. I actually backed them all up just incase they were required again. Make sure to reboot before trying to run SP2 again. Also make sure to download the full version and not to use the Windows Update portal.

I am going to award "bluetab" the points, as if I had not of been prompted to revisit the MS KB article, I would not of noticed my mistake and then gone onto find the full fix.

Regards,


Ted.

 
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LVL 13

Expert Comment

by:bluetab
ID: 20359855
Thanks for posting everything you did to resolve your problem.  It makes for a better knowledge base should I or someone else encounter the same problem.  Glad you got taken care of to.
Scot
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