Can't uninstall or repair Outlook 2003  - Windows Installer looking for MSO.MSP package

Posted on 2007-11-27
Medium Priority
Last Modified: 2012-06-27
I'm trying to unistall or repair Outlook 2003 but when I try either I get the Windows Installer prompting me for the MSO.MSP installation package (I think it's a patch).  It's looking in this location: C:\WINDOWS\SoftwareDistribution\Download\0de5a0ba13e1cd41b3305528465c6a32\.  It doesn't exist.  The installer wont continue, so I'm stuck.

Any suggestions?...
Question by:knobbylowboy
LVL 31

Accepted Solution

merowinger earned 375 total points
ID: 20357011
Have u tried it with the uninstall command which ist listed in the registry key:
HKLM->software->microsoft->windows->currentversion->uninstall->{search for the guid from office 2003}

then on the right site there's listed an uninstall command e.g. "msiexec /x {jJIHDFHHJSJHSJDJHSDHD}

When this doesn't work then download the "windows installer cleanup utility" from microsoft...this will do the job!
LVL 97

Expert Comment

ID: 20358851
Hello knobbylowboy,

I agree with merowinger to use the Windows Installer cleanup utility to uninstall Office 2003.  Here is a link to the utility.

Hope this helps!

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

What to do if a split doesn't fit? Or a bunch of invoice lines must be rounded while the sum must match a total? It takes a little, but - when done - it is extremely easy to implement.
With the emergence of Office 365 as a superior email communication platform, many organizations have started switching over to it.  After migrating to Office 365, sometimes users, as well as organizations, will have to import PST files to Office 36…
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
There may be issues when you are trying to access Outlook or send & receive emails or due to Outlook crash which leads to corrupt or damaged PST file. To eliminate the corruption from your PST file, you need to repair the corrupt Outlook PST file. U…

587 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question