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Cannot Install Veritas 10 BackUp Exec Due To "Cannot Generate SSPI Context" Error Message

Posted on 2007-11-27
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Last Modified: 2013-12-01
Hello,

I am attempting to install Veritas BackUp Exec 10 on one of my two Windows 2003 DCs, and have tried to configure it using both the limited MSDE DataBase which I first tried and then a complete version of SQL Server 2000, with SP4. In both instances I keep getting a "Cannot Generate SSPI Context" and the install fails.

I have looked at the Microsoft KB articles but those seem to relate more to an XP client trying to connect to an SQL instance as opposed to my situation.

I would be appreciative of any assistance someone might provide.

Jim

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Question by:busbinjames
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Expert Comment

by:Michael Pfister
ID: 20357935
Did you check this article? http://support.microsoft.com/kb/811889/en-us
Under which account are you trying to install SQL server? Try as Enterprise Admin.
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Author Comment

by:busbinjames
ID: 20358358
mpfister,

I can  install the SQL just fine, it's when I try to install the Veritas that I get the "Cannot Generate SSPI Context" error.

 There is so much in the Microsoft KB article that Im not really sure where to start with it.
Thanks

Jim
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LVL 29

Expert Comment

by:Michael Pfister
ID: 20358522
Make sure that this service is running or at least can be started: NT LM Security Support Provider
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Author Comment

by:busbinjames
ID: 20364324
mpfister,

Yes, that service is running on both of my servers, that includes the one that has the SQL 2K/SP4 installation as well as the other server that I am attempting to install Veritas 10 Back Up Exec on.
Any thing else  you can think of that I might try.

FYI, I have already removed and added SQL a number of times but keep getting the error, "Cannot Generate SSPI Context".

Thanks

Jim
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LVL 29

Expert Comment

by:Michael Pfister
ID: 20364382
Try to locate the bkupinst.log and have a look inside.
Should be under C:\WINDOWS.

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Michael Pfister earned 2000 total points
ID: 20364389
or  C:\Windows\system32.

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