Cannot Install Veritas 10 BackUp Exec Due To "Cannot Generate SSPI Context" Error Message

busbinjames
busbinjames used Ask the Experts™
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Hello,

I am attempting to install Veritas BackUp Exec 10 on one of my two Windows 2003 DCs, and have tried to configure it using both the limited MSDE DataBase which I first tried and then a complete version of SQL Server 2000, with SP4. In both instances I keep getting a "Cannot Generate SSPI Context" and the install fails.

I have looked at the Microsoft KB articles but those seem to relate more to an XP client trying to connect to an SQL instance as opposed to my situation.

I would be appreciative of any assistance someone might provide.

Jim

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Did you check this article? http://support.microsoft.com/kb/811889/en-us
Under which account are you trying to install SQL server? Try as Enterprise Admin.

Author

Commented:
mpfister,

I can  install the SQL just fine, it's when I try to install the Veritas that I get the "Cannot Generate SSPI Context" error.

 There is so much in the Microsoft KB article that Im not really sure where to start with it.
Thanks

Jim
Make sure that this service is running or at least can be started: NT LM Security Support Provider
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Author

Commented:
mpfister,

Yes, that service is running on both of my servers, that includes the one that has the SQL 2K/SP4 installation as well as the other server that I am attempting to install Veritas 10 Back Up Exec on.
Any thing else  you can think of that I might try.

FYI, I have already removed and added SQL a number of times but keep getting the error, "Cannot Generate SSPI Context".

Thanks

Jim
Try to locate the bkupinst.log and have a look inside.
Should be under C:\WINDOWS.

or  C:\Windows\system32.

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