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Issue sending email to any body regardless of internal or external

Posted on 2007-11-27
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Last Modified: 2010-03-06
WE have one user that is haveing a problem sending to anyone.  She recieves the following error message:

The following recipient(s) could not be reached:

      Joe John on 11/26/2007 1:15 PM
            You do not have permission to send to this recipient.  For assistance, contact your system administrator.
            MSEXCH:MSExchangeIS:/DC=local/DC=main:SRV1

This happens on any email address whether it be external or internal.  

This is a brand new install for exchange and the user has two addresses as she recently had a name change.  Her user name and her primary email adress are the same so i am not seeing the problem.  She can receive email with no problem but can not send.  Any ideas?
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Question by:hamel01
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5 Comments
 
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Expert Comment

by:ATIG
ID: 20357632
you mean the user has 2 proxy addresses?

Walk me through the process of how you did the name change....

Does the users logon account have perms on the mbx, does self has FC?

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by:hamel01
ID: 20357687
I created the user as Jane Doe on a completely seperate system.  Jane Doe used to be Jane Foe.  After I created Jane Doe I added in another smpt address which was Jane Foe but set Jane Doe as the default address.  Just so she would still receive her old email.   She has permissions on the mailbox and has FC.

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Accepted Solution

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ATIG earned 2000 total points
ID: 20358395
what did you do with the old mailbox and mail

You could have just renamed the user account that already had the mbx :P
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Author Comment

by:hamel01
ID: 20358409
Thanks for trying to help but it seems that a reboot took care of the issue.  Maybe not all permissions where applied.
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Expert Comment

by:ATIG
ID: 20358435
cool
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