hamel01
asked on
Issue sending email to any body regardless of internal or external
WE have one user that is haveing a problem sending to anyone. She recieves the following error message:
The following recipient(s) could not be reached:
Joe John on 11/26/2007 1:15 PM
You do not have permission to send to this recipient. For assistance, contact your system administrator.
MSEXCH:MSExchangeIS:/DC=lo
This happens on any email address whether it be external or internal.
This is a brand new install for exchange and the user has two addresses as she recently had a name change. Her user name and her primary email adress are the same so i am not seeing the problem. She can receive email with no problem but can not send. Any ideas?
The following recipient(s) could not be reached:
Joe John on 11/26/2007 1:15 PM
You do not have permission to send to this recipient. For assistance, contact your system administrator.
MSEXCH:MSExchangeIS:/DC=lo
This happens on any email address whether it be external or internal.
This is a brand new install for exchange and the user has two addresses as she recently had a name change. Her user name and her primary email adress are the same so i am not seeing the problem. She can receive email with no problem but can not send. Any ideas?
ASKER
I created the user as Jane Doe on a completely seperate system. Jane Doe used to be Jane Foe. After I created Jane Doe I added in another smpt address which was Jane Foe but set Jane Doe as the default address. Just so she would still receive her old email. She has permissions on the mailbox and has FC.
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ASKER
Thanks for trying to help but it seems that a reboot took care of the issue. Maybe not all permissions where applied.
cool
Walk me through the process of how you did the name change....
Does the users logon account have perms on the mbx, does self has FC?