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Error when trying to install the Client Access Role in Exchange 2007.

Posted on 2007-11-27
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Last Modified: 2010-04-21
This ties in to a previous question I asked regarding the installation of Exchange 2007.
http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_22975538.html

All other roles installed correctly (Mailbox and Hub Transport).

When trying to install the Client Access Role, I'm getting the following error.

-------------------------------------------------------------------------------------------------------------------------
Error:
Exchange Server "EXCSRV1
DEL:f702004b-1f54-47f2-a220-968ed634bc20" was not found. Please make sure you have typed it correctly.
-------------------------------------------------------------------------------------------------------------------------

Now, EXCSRV1 used to be a server on our network that someone had apparently tried installing Exchange 2003 on, but then renamed it.

I have removed references to this server in AD, but apparently there is still something out there.

Anyone?
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Question by:cwelectric
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LVL 104

Expert Comment

by:Sembee
ID: 20359330
Did you do what I said in that question - install Exchange 2003 management tools so that you can remove the remains of the server correctly from the domain?

Simon.
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Author Comment

by:cwelectric
ID: 20359372
I did. The management tools are installed on that machine and I removed references to it from within the management console.

Should I go to Add/Remove programs and remove Exchange (tools included) from the machine all together?
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Author Comment

by:cwelectric
ID: 20359547
I removed Exchange from that server, even though only the management tools were installed.

Still getting the error.
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Accepted Solution

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Sembee earned 500 total points
ID: 20359854
There is a reference to the server somewhere. You said that you removed the references in AD - what exactly do you mean by that? Was that just in ADUC or did you hack it out of ADSIEDIT.MSC as well?

Simon.
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Author Comment

by:cwelectric
ID: 20362612
I followed the instructions in the link you posted in my previous post. I used ADSI edit to remove those references to the old servers.
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LVL 104

Expert Comment

by:Sembee
ID: 20364519
In that case you have no other option other than to call Microsoft. They can do the one thing that we cannot and that is to remote in to your servers.

Simon.
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Author Comment

by:cwelectric
ID: 20373232
Would it help if I posted the log from the installation attempt?
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You wouldn't let your users design their own business cards, would you? So, why do you let them design their own email signatures? Think of the damage they could be doing to your brand reputation! Choose the easy way to manage set up and add email signatures for all users.

 
LVL 104

Expert Comment

by:Sembee
ID: 20373328
Not really, because I do not know what it is looking for. I don't think the log will show that. It is looking for something and finding a trace of that server somewhere. You need to remove that trace - it is probably one single item somewhere.

Simon.
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Author Comment

by:cwelectric
ID: 20373470
That's what I figured...

Do you think it would be on that old server, or on the primary DC?
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LVL 104

Expert Comment

by:Sembee
ID: 20373597
No idea at all. It will be something in the domain. If it happened to me then I would be looking in all sorts of places, too many to list here (mainly because I wouldn't know where I was looking until I saw it).

Simon.
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Author Comment

by:cwelectric
ID: 20374667
So are we talking about something I might find in ADSI edit, or somewhere else entirely?
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LVL 104

Expert Comment

by:Sembee
ID: 20376205
ADSIEDIT is the most likely of places that there might be something.

Simon.
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Author Comment

by:cwelectric
ID: 20377515
Do you think that somewhere on the new Exchange server, part of the setup is looking for EXCSRV1 (the old server)? Would I benefit at all in uninstalling Exchange 2007 correctly, then attempting a reinstall, or should I simply not go that route?

I exported the entire schema and searched it for EXCSRV with no luck. I've also checked everywhere in ADSI edit Configuration that I can think of.

It just looks like the Exchange 2007 setup is looking for that server for some reason, but not finding it, which tells me it has been removed...
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LVL 104

Expert Comment

by:Sembee
ID: 20378700
The problem I have is that I don't know what it is looking for. Microsoft have not published that information. You could download the Exchange 2007 SP1 install (which you probably want to use anyway) which was released today and see if that improves things. I am at a loss to know what to suggest to you to look for.

Simon.
0
 

Author Closing Comment

by:cwelectric
ID: 31411217
I appreciate all your help. Still haven't gotten this figured out. I just need to call Microsoft. Anyway, thanks again.
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