Microsoft Office 2003 Input Method Editor (IME)

I downloaded the IME from the following page.  But when I try to install it, the installer is written in Japanese or (Chinese) I can't tell the difference.  

Why is it doing this? I need an english install.

http://www.microsoft.com/downloads/details.aspx?familyid=f2a55210-4cc1-4040-b710-625a45f2594d&displaylang=en
pennameAsked:
Who is Participating?
 
EtircetCommented:
Sorry for the delay.
Yes, it does appear to be in Chines or Japanese.
You will need to call Microsoft support and speak to cusotmer support.
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EtircetCommented:
Double-check that you have the correct language selected before downloading again.
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pennameAuthor Commented:
Correct language is selected.
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EtircetCommented:
Do you have all service paks installed for Windows XP?.
Also Microsoft site for Office Updates you may need.
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pennameAuthor Commented:
Etircet,

Could you tried this yourself.  I am not asking you to install it, just to begin running the install and see what language it is.

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EtircetCommented:
I think you should check that you do have all available service paks installed.
Which one of the files did you download?
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pennameAuthor Commented:
I downloaded all three install files.  All of the installers are written in japanese.  I currently have service pack 2 for Office 2003 installed.
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pennameAuthor Commented:
Yes.  I have already taken those steps.  Thanks for your time.
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EtircetCommented:
Were they able to help you?
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pennameAuthor Commented:
Waiting to here back from them.  Supposedly within 24 hours.
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EtircetCommented:
They may have just placed the wrong files in the download area but I am interested in knowing the outcome.  Please keep me posted.
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EtircetCommented:
P.S.
Thanks for your time.
You're welcome!
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